"I was very happy with my experience from the initial call to and including writing the check. I was impressed with the accuracy of the time given for the arrival of the technician and his knowledge and efficiency in diagnosing the problem once he arrived. I was very pleased when he said he had a replacement pump on the truck and got to work immediately. I have worked in the plumbing supply business for over 40 years and am no stranger to actual plumbing installations. Cody was the consummate professional. He went about the pump replacement in an organized and expert manner. The bill was well within the range that I had surmised it would be. I will definitely call Certain for all my plumbing and water works needs with confidence."

"Our experience was excellent. First of all, we got same day service! Nick was very professional. He was timely and got our system up and running correctly in no time. Most importantly to us during the pandemic, he respected our request to communicate via our cellphone. He did a great job explaining what the problem was, what he did to fix it, and the charges for the repair. Once again, Certain Services, Inc. has proven why they are our “go to” company for all things water related. Thanks for the great experience!"

"You guys are tops in my book. Techs are knowledgeable and even take the time to explain what they are doing.  I like the fact that your techs have experience with your company, not always someone new. There is value in longevity in business."