If You’re In the Port Charlotte Area, It’s Likely You May Have…



Most families in our area of Southwest Florida notice these issues too.

Just had a full home RO system installed. Everything was fully explained by Bill prior to the install. He spent hours with my wife and I until we were knowledgeable enough to make an informed decision. Their service techs are outstanding, very knowledgeable, and very respectful. The ladies in the office are spot on. They can get the ball rolling and are very pleasant to work with. We had a few bumps in the road with my well and they would not quit until they had it perfect. They stand behind their work and went the extra mile for me. Thank you to Bill and his team!!! P.S. My water is fabulous! – Jim Melo, A 5-Star Google Review

Did you know that each home’s water is different depending on a number of factors?

  • If you have a private well or public water supply
  • The age of your home’s plumbing
  • Your exact location (are you close to any farms or manufacturing plants?)

The first step to finding out exactly what’s in your water is to get a free professional home water test.

Know what’s in your water with a free, fast, & accurate water test from Certain Services, Inc.. Certain Services, Inc. offers free basic water testing in most local areas. Enter your zip code to see if you qualify for free water testing using or call us at (941) 300-1114!

Free Water Testing

See If You Qualify For A Free Water Test

By Entering Your Zip Code Now

Best decision you will ever make,I have done my homework & research to find the best solution for my well water issues for my home, Certain Services Inc. Of Port Charlotte is that solution. There Extremley Competive in price and no one can offer the water quality or services anywhere in this county or neighboring counties ,everyone has a opinion, but most importantly every one also has a choice, Well this would be hands-down best choice you ever made, it’s just my opinion I’m !CERTAIN OF IT!…
THANK YOU GOD BLESS….(Remember Fishing keeps the Soul Humble:>)
– Rodney Webster, A 5-Star Google Review

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According to a report by CNN, more than 5,000 water treatment plants across the United States are in violation of the Water Quality Association standards and contributing to the water health crisis for multiple reasons: 

  • Failure to properly test the water
  • Failure to report contamination
  • Failure to treat water properly

With any health crisis, it’s important to know and understand the facts and fortunately, the facts are easy to find with a simple water test.


  1. Get your water tested. Contact us at Certain Services, Inc. and we’ll test your water. Our basic test is free and we offer full 3rd party laboratory testing for non-basic contaminants.
  2. If we do find contaminants that exceed safe levels, we’ll alert you and let you know your options.
  3. We’ll help you interpret your results so you can make an educated decision about what to do next.

I needed a new submersible pump for my Well Water and Certain Services came to my aid within a few hours. I Had no running water, and this company sent out a Fantastic, respectable Technician named Cody. He was precise and careful in installing my new pump. Water was up and running a few hours later. I feel confident in my purchase and have Peace of mind that Quality work was done. I absolutely recommend Certain Services and will use them again. – Jesus Rodriguez, A 5-Star Google Review

Hardness Minerals
What it is - hard water contains calcium and magnesium minerals which bond with everything they touch leaving "limescale" in their wake.

Treatment – Our guaranteed water softener provides the best option for soft water on the market. It improves the water throughout your entire home while protecting your appliances and fixtures.


What it is - Iron can come in a couple different forms including dissolved and non-dissolved. Both of which can leave red/orange stains on your sinks, tubs, and toilets and can be extremely hard to remove. Iron can also cause bacteria to grow and let off an unpleasant smell. Click here to learn more.

What it is - Chlorine is a chemical used by municipal & local water treatment plants to reduce harmful bacteria in the water supply. While this sounds good, chlorine and chloramines can cause a bacteria of their own to grow called trihalomethanes (TTHM) which is quite unsafe to drink or bathe in.

Treatment – The most efficient Chlorine reduction filter is Granular Activated Carbon (GAC) or Catalytic Carbon. Due to the high level of chlorine added to water by cities, you will really appreciate your water with chlorine reduction. See our Whole House Filtration page for more information.

Dirt & Sediment
What it is - dirt & sediment is just as it sounds. This is typically most common in well water or surface water that hasn't gone through a treatment facility.

Treatment – Dirt and sediment are found in almost all water supplies and will decrease the efficiency and lifespan of your appliances. For example, sediment in a water heater can prevent the heat from transferring to the water in the tank once sediment has built up in the bottom. Our whole house filtration system can help with this problem.

Smelly Water (Hydrogen Sulfide or Iron Bacteria)

There are typically two water contaminants that can cause your water to smell like sulfur or rotten eggs, one is Hydrogen Sulfide (H2S) and the other is iron or sulfates.

 H2S is a mineral that is released from the earth and finds its way into groundwater. It’s especially common in well water located near shale, sandstone, coal, peat, or oil.

 Occasionally, a rotten-egg smell in your water could also be caused by a water heater or by sewage pollution in your water. If you’re on city water, the most likely explanation is your water heater.

 The most important thing to note is that it is ALWAYS worthwhile to get your water tested as H2S poses a serious potential health risk including nausea, vomiting, and other serious health effects.

Learn more, here.

PFAS, Lead, & Cyst

Water in our area has frequently been positive for lead, cysts, and PFOA/PFOS. These chemicals have been found to exceed the levels set forth by health advisory organizations and may cause health problems.

The chemicals Perfluorooctanoic acid (PFOA), also known as C8, and Perfluorooctane Sulfonic acid (PFOS) are bio-permanent, resistant to direct oxidation, and do not break down naturally in the environment or the human body. Studies suggest that exposure to these chemicals may lead to cancer. 

Learn more about our PFAS removal systems, by clicking here.

Chromium 6

A new study by the Environmental Working Group reports that local drinking water contains hexavalent chromium, a toxic metal that has been linked to cancer. While the U.S. Environmental Protection Agency does not require the testing for the metal, the survey found that levels in our local water were pushing the levels proposed as a safety limit by authorities. This contaminant has been proven to cause cancer. You can search your zip code to see the amount in your municipal water supply here: https://www.ewg.org/interactive-maps/2016-chromium6-lower-48.php#.WXYljtPyu-l


Arsenic is a common water issue in Florida, however, it can be easily and affordably removed with an under-sink filter from Certain Services, Inc..

According to the CDC, “Arsenic can enter the water supply from natural deposits in the earth or from industrial and agricultural pollution. It is widely believed that naturally occurring arsenic dissolves out of certain rock formations when ground water levels drop significantly. Some industries in the United States release thousands of pounds of arsenic into the environment every year. Once released, arsenic remains in the environment for a long time. Arsenic is removed from the air by rain, snow, and gradual settling. Once on the ground or in surface water, arsenic can slowly enter groundwater. High arsenic levels in private wells may come from certain arsenic-containing fertilizers used in the past or industrial waste.” Click here to learn more.

Other Contaminants
What they are - common contaminants in our area can include nitrates, lead, arsenic, pharmaceuticals, and more. These are not included in the free water test, however, we do offer full laboratory testing at an affordable price.

Treatment – Protecting the water in your home is important, however ensuring the purity of the water you are putting in your body is even more crucial. Our Reverse Osmosis drinking water system will give you a peace of mind that your drinking water is healthy, and you are going to fall in love with this drinking water system that can provide up to 50 gallons per day of delicious water.


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Local Florida Reviews

Kevin Tevault
Kevin Tevault
21:47 22 Nov 20
We were completely happy with the sales and service experience with this company, and after having our new system in service for three weeks now, we are delighted with the benefits of soft, clean water. Everyone we dealt with was courteous, knowledgeable, and professional. We never felt pressured to buy more system than we needed, and I felt the cost of equipment and installation was fair and reasonable in comparison to other options I researched. At this point, we are very satisfied customers.
Gary Lofsten Jr.
Gary Lofsten Jr.
20:09 12 Nov 20
Bill came out and tested our water and answered all my questions. We decided on a water softener and a reverse osmosis. The softener already has made a huge difference in our whole home! The reverse osmosis water taste great, no more bottles of water! The whole team is great, they have also serviced a few family members of mine, and I am happy we decided on using Certain Services!
Jim Beard
Jim Beard
15:48 10 Nov 20
Job well done, on time, professional and cared about the job they were doing. Highly recommend!!!
Matthew Mattson
Matthew Mattson
14:10 22 Oct 20
We had a new sink installed as well as new plumbing underneath. Joe did a wonderful job and was very thorough. He explained everything in detail. We would definitely use Certain Services again in the future.
mckenzie lynk
mckenzie lynk
23:58 20 Oct 20
Cody came by to help out with the well pump issue and was a great help and gave helpful advice!
Patty Skeffington
Patty Skeffington
19:20 16 Oct 20
I recently called Certain Services to have my Outside water system inspected and cleaned. Amy was very professional, nice and helpful. Nick arrived well within the two hour window and is not only an excellent technician, but took the time to answer all my questions about the system, explaining everything he was doing along the way. I never realized the ‘chemistry’ behind the water system. Nick is extremely knowledgeable, and worked hard to clean the large tank. I am happy I have found a company I can rely on to inspect/clean in the future! I have had two other company’s in the past, and neither took everything apart to inspect. ⭐️ ⭐️⭐️⭐️⭐️
15:16 09 Oct 20
The technician showed up when scheduled, had good knowledge of the system, checked it out and replaced the filter. He took the time to explain the setup and maintenance to me.Bob
Beverly Asmutis
Beverly Asmutis
19:13 06 Oct 20
They came, they saw, they cleaned and inserted new water filters, exactly what they were hired to do; no fuss, no mess, no problems. They are on yearly call to continue their work at my house.
steve snelten
steve snelten
14:23 01 Oct 20
Bill Certain is the owner who is very knowledgeable on local water conditions for all your conditioning needs. His store and Shop are impeccably clean for a water treatment company. He frequently has classes for all of his employees so they are kept abreast of changing water conditions. The type of equipment he uses is top quality but that's what you want for getting good clean water!
Maygan Johnson
Maygan Johnson
20:57 28 Aug 20
I manage rental properties and really like the customer service and value at Certain Services. They are polite, professional and do what they say they will do. My tenants like them too! I enjoy supporting a small business over a big box shop!
Rebecca Rolli
Rebecca Rolli
21:43 27 Aug 20
Affordable, honest, and thorough service.
David Mason
David Mason
01:41 27 Aug 20
Knowledgeable and quick response. My "go to" for all things water.
Don Clarke
Don Clarke
16:36 21 Aug 20
In my dealings with Certain, it has been like asking a friend to help you. Their friendly and prompt service is exceptional.
Sam Li
Sam Li
01:44 01 Aug 20
Great customer service. Highly organized and efficient. Two thumbs up!
kurt h
kurt h
14:20 31 Jul 20
Very satisfied new customers here. Technician arrived early, was friendly, explained what was needed and what he was doing as he went along. Left everything neat and clean when he left. We expect to use Certain Services for a long time.
Eddie Derby
Eddie Derby
17:06 23 Jul 20
Amazing service great Place to do business
Glenda Miller Levinson
Glenda Miller Levinson
13:33 15 Jul 20
We had a awesome experience with Certain water services, they installed a reverse osmosis system in our home. After living in Wisconsin with great water I was very disgusted with the salty Florida water. The Certain team changed that for me. I love my water, no more sulphuric smell and best of all it taste amazing. I feel great knowing I’m drinking clean water. It’s a game changer for me living in Florida. The team they sent Nick and Cody were professional and explained everything to us even in the 90 degree heat. We are happy for making the choice to have the Certain Water services team with all their expertise install our new system. I did a lot of research prior to choosing Certain water services and have no regret they impressed me with all their knowledge of the water in Florida. I now LOVE our water. Thank you Bill and Chris.
garrett snodgrass
garrett snodgrass
16:47 13 Jul 20
Unbelievable quality and timely service! Highly recommend Certain Services.
suzy clark
suzy clark
02:56 12 Jul 20
Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly whomanages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.
Tim Farris
Tim Farris
12:59 20 May 20
Had a whole house water filter in stalled. Super job , very professional & reasonable price. Highly recommend this company !
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