About Certain Services, Inc.

Certain Services, Inc. is a family-owned and operated water treatment, plumbing, and well equipment service company. From the beginning, Certain Services, Inc. have devoted themselves to providing top-quality service to their clients in Southwest Florida at a fair price and they hold true to those values today. Customer service, integrity, and all of the forgotten values of the past are what you will receive when working with Certain Services, Inc. They have been involved in the water treatment business for over 20 years and service all makes and models. We offer a 100% satisfaction guarantee.

Certain Services, Inc. was started in 2009 by Bill and Chris Certain as Certain Water Service. Bill started out as the soul service tech/sales rep/parts runner/installer (in other words he did it all). After about 2 years they added their first technician and soon after they added Kelly (their daughter) to answer the phones, dispatch, and do data entry. From there they bought out the residential side of a reverse osmosis (RO) company called, Harn RO. Mr. Harn had been building his drinking water systems for 30+ years and had evolved into a company that built municipal RO plants all over the world. The Certains took over the business with the goal of focusing on customer service. This turned out to be a huge blessing to the Certain family and the business.

Since then they have added 2 other technicians, another office staff member, and a part-time sales consultant recently, Chris Certain left her position as a senior staff accountant for Goodwill Industries and started full-time at Certain Services. From 2013-2016 Bill Certain served on the Florida Water Quality Association board while also pursuing his plumbing contractor certification.

Certain Services is now a state-licensed plumbing contractor and an authorized WaterCare Dealer since 2014. Along with WaterCare products, they also sell and service the CertainFlow line, their in-house built reverse osmosis systems.

Local Florida Reviews

Certain Services, Inc

4.9

Based on 196 reviews

William Rohr

16:41 07 Jan 23

Great Experience buying and having a water softener installed !

Gerry Brine

19:23 22 Dec 22

Very satisfied. A good experience dealing directly with the owner of the company. Brian did an excellent job of installing the water softener.

Jim Saule

14:36 14 Dec 22

Joe did a great job for me, we just purchased a new home and needed to understand the system, how it works and anything that needs to be looked after on a regular basis. Joe explained everything and was very knowledgeable about the system. Joe and Certain Services are experts on water treatment systems

Mike McKeough

14:34 02 Dec 22

Brian was great and sure knows his stuff! Thanks for explaining our systems in our new home to us, Brian!

Melanie Paul

21:46 17 Nov 22

We have used Certain Services for all of our houses since 2009. They are prompt, they do an honest evaluation and the pricing is great. Recently we had some water issues and they were prompt and fixed the issue right away. Best service around. Highly recommend!!!

Robert Dorf

13:24 15 Nov 22

I was very pleased with the way Cody explained the whole process of the monthly maintenance on my R/O system. Certain Services Inc was there when I needed a water company. Thank you Certain Services for being a 5 star water company for me!! 👍

Jayne Perkins

17:39 11 Nov 22

Certain Water Services is an extremely professional business. Their technicians are prompt, friendly and knowledgable. It is nice for us to have such a wonderful business near by to call upon.

Paul Woodis

13:47 27 Oct 22

Certain Services was great to work with. They were able to get my water heater scheduled and installed in a timely manner. Shout out to Lori, she was great to work with through entire process and Kelly for moving us up into a slot when another project cancelled and Joe the Installer, he did great and got it done quick. Thanks everyone and thumbs up to Certain Services. Thanks, Paul

Darlene Ford

16:57 18 Oct 22

Great company. Knowledgeable and friendly technicians. Showed up two days before scheduled appointment. Very reasonable cost for services performed. Highly recommend

Stew Rowles

17:03 23 Sep 22

I was extremely pleased with the Certain Services technician and his approach and knowledge. He took the time to explain to me how the water treatment system operated and what needed to be done as regular maintenance. It is never a good experience to learn you are in need of a major component replacement, but the technician fully explained our options and the impact of our non-functioning water softener.We will be making a decision very soon on replacing the water softener and based upon our initial exposure, it will Certain Services who does the work.1/11/2022I have been extremely pleased with the service provided by Certain Services. I believe you provided the services we needed without trying to up-sale us and your service personnel have been professional and personable.I like the way you do business and in the future I will call Certain Services for our water and plumbing needs.09/21/2022I continue to be very pleased with Certain Services. Their field technicians are prompt, professional and courteous. Scheduling was convenient and seemed well managed.

Sherolyn Maitland

15:39 22 Sep 22

This company is great! they have come to our rescue on two occasions fitting us in when we didn’t have an appointment. and all of the staff we have dealt with have been awesome we highly recommend this business.

Maureen Brady

14:35 15 Sep 22

I had water loss due to an issue with water treatment system. I called and got a service person here the same day. Cody arrived on time, he was knowledgeable, polite and informative. As a widow service people seem to see a mark. This did not seem to be the case. Cody made sure I saw and understood what was going on. Thank you

S A

12:53 13 Sep 22

From sales to installation the process was extremely efficient and easy. Lori my sales person was kind, informative and not pushy which is why I decided to purchase from Certain rather then the their competitors.Once we signed the agreement installation was setup for Two days later.Installation was easy and no hassle.My system was setup on the outside for easy access for when they come to maintain the unit and the reverse osmosis did not take up much room under my sink!Highly recommend the team at Certain!

Connie Rowe

22:11 11 Sep 22

We are very pleased with our whole house RO System. The crew from Certain Services who installed the system were very knowledgeable and personable. They thoroughly explained the system to us upon completion.

Whit Just

16:58 01 Sep 22

After buying my house I have used them on 4 different times. Each time they have fixed my system at a reasonable price. The service men are always friendly and do great work. They have my business

Kelly DiNenna

22:33 29 Jul 22

I have had Certain Services for many years and have always had the most professional interactions and service provided for my house. I appreciate their promptness when there are issues, and there great customer service. Thank You!

Frani Gains

17:19 21 Jul 22

Certain came for an estimate very soon after my first call and gave me an estimate the same day, Joe replaced my faucets, repaired several items, and got my water system all in good shape. The price was great. I have already shared this with my neighbors and I have a few more items that I will be calling Certain for. GREAT COMPANY!!!

Anne Moreau Gallant

18:46 08 Jul 22

We decided to purchase a whole house RO and after getting a referral from a friend and checking out Certain Services we decided to go forward with it. It's only been 2 days, but we love it. The install took about 6 hours and was completed with ease. Very professional plumbers that did the install. Joe explained everything once he was done and it was the best money spent in a long time.

Gary Mount

21:43 13 Jun 22

Professional from start to finish. Great communication, arrived on time, performed all requested repairs to my very high standards and didn't mess up my house. Very customer friendly technician, Joe Puda. I will use this company for all my future plumbing needs.

Elite Inspections & Pest Solutions

18:51 18 May 22

Amazing company. Great communication from office and technician. Timely and very fair pricing. Have used for home and business needs. Highly recommend!

Next Reviews

"Hey Bill & Chris! Regarding our service call yesterday, our overall experience was awesome. A personal call for service, with a technician arriving quickly! Nick was very friendly, thorough and professional. Very quick with his diagnostics and repair. And, very reasonably priced! Every experience we’ve had with the Certain folks has been incredible, but each time you seem to go above and beyond the last. And, most importantly… perfect water!! Thank-you!" - Steve Donaldson

CALL US TODAY

(941) 300-1114

CALL US TODAY

(941) 300-1114

About Certain Services, Inc.

Fill out the form below or call (941) 300-1114 for more information & a free quote!

Local Florida Reviews