About Certain Services, Inc.
Certain Services, Inc. is a family-owned and operated water treatment, plumbing, and well equipment service company. From the beginning, Certain Services, Inc. have devoted themselves to providing top-quality service to their clients in Southwest Florida at a fair price and they hold true to those values today. Customer service, integrity, and all of the forgotten values of the past are what you will receive when working with Certain Services, Inc. They have been involved in the water treatment business for over 20 years and service all makes and models. We offer a 100% satisfaction guarantee.
Certain Services, Inc. was started in 2009 by Bill and Chris Certain as Certain Water Service. Bill started out as the soul service tech/sales rep/parts runner/installer (in other words he did it all). After about 2 years they added their first technician and soon after they added Kelly (their daughter) to answer the phones, dispatch, and do data entry. From there they bought out the residential side of a reverse osmosis (RO) company called, Harn RO. Mr. Harn had been building his drinking water systems for 30+ years and had evolved into a company that built municipal RO plants all over the world. The Certains took over the business with the goal of focusing on customer service. This turned out to be a huge blessing to the Certain family and the business.
Since then they have added 2 other technicians, another office staff member, and a part-time sales consultant recently, Chris Certain left her position as a senior staff accountant for Goodwill Industries and started full-time at Certain Services. From 2013-2016 Bill Certain served on the Florida Water Quality Association board while also pursuing his plumbing contractor certification.
Certain Services is now a state-licensed plumbing contractor and an authorized WaterCare Dealer since 2014. Along with WaterCare products, they also sell and service the CertainFlow line, their in-house built reverse osmosis systems.