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CALL US TODAY
(941) 300-1114

CALL US TODAY

(941) 300-1114

About Certain Services, Inc.

Certain Services, Inc. is a family-owned and operated water treatment, plumbing and well equipment service company. From the beginning, Certain Services, Inc. have devoted themselves to providing top-quality service to their clients in Southwest Florida at a fair price and they hold true to those values today. Customer service, integrity, and all of the forgotten values of the past are what you will receive when working with Certain Services, Inc. They have been involved in the water treatment business for over 20 years and service all makes and models. We offer a 100% satisfaction guarantee.

Certain Services, Inc. started in 2009 by Bill and Chris Certain as Certain Water Service. Bill started out as the soul service tech/sales rep/parts runner/installer (in other words he did it all). After about 2 years they added their first technician and soon after they added Kelly (their daughter) to answer the phones, dispatch and data entry.  From there they bought out the residential side of a reverse osmosis (RO) company called, Harn RO. Mr. Harn had been building his drinking water systems for 30+ years and had evolved into a company that built municipal RO plants all over the world. The Certains took over the business with the goal of focusing on customer service.  This turned out to be a huge blessing to the Certain family and the business.

Since then they have added 2 other technicians, another office staff member, a part-time sales consultant and recently, Chris Certain left her position as a senior staff accountant for Goodwill industries and started full time at Certain Services. In 2013-2016 Bill Certain served on the board for the Florida Water Quality Association while also pursuing his plumbing contractor certification.

Certain Services is now a state licensed plumbing contractor and an authorized WaterCare Dealer sense 2014. Along with WaterCare products, they also sell and service the CertainFlow line, their in-house built reverse osmosis systems.

Fill out the form below or call (941) 300-1114 for more information & a free quote!

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Local Florida Reviews

Certain Services, Inc.
4.8
Based on 102 reviews
See all reviewsWrite a review
Terry Thomas
Terry Thomas
18:17 14 Jan 21
Certain Services, Inc.My experience with Nick Swartz was wonderful he walked us through all the ins and outs he answered all the questions and discuss what we could do about upgrading I would definitely recommend him to all my friends
Linda Lee
Linda Lee
17:02 14 Jan 21
Cody, one of the service technicians, is a true asset to your company. He is personable and very knowledgeable. He takes the time to answer questions and does a thorough job changing my reverse osmosis filters and checking my water softener each year. He treats my home as if it was his own.I also had bought a new shower head and hadn't installed it yet, so I asked him if he would be able to do it for me. He was willing to fit it into his schedule despite being at the last minute.I'm very pleased with the service I receive from you.
Jeanne Anderson
Jeanne Anderson
20:59 11 Jan 21
I can't thank you enough for the quick and expert service we received from your staff on Friday.My husband called me at work around 4:30pm on Friday and told me we had no water from any of our faucets. We had been having water pressure issues and our dishwasher wasn't working, but I was shocked to hear him say "NO water". And it was close to 5pm on a Friday. I was in a panic. We have a "home warranty", so I called them first, but, I was told that wells weren't covered. I did a quick Facebook and internet search for recommended well contractors, but nothing looked right to me until I saw your website. It seemed to cover everything and didn't require me to make a diagnosis before calling.It was 4:45pm when I called and I was hoping you were still open. Amy was an angel on the phone and I soon stopped panicking. I packed up at work and headed for home. I was so surprised to see your truck already parked in front of my house when I got home! An hour later and a few good tips from Cody and our water was restored. We didn't have to cancel our weekend plans or board our dog and check into a hotel. And I didn't feel "ripped off". I felt taken care of and valued.Thank you and thank you to your staff for being so professional and caring.
Lori Clemons
Lori Clemons
17:31 11 Jan 21
We are very pleased with our service. The technician was polite, professional and well qualified. He was knowledgeable and completed the task in a timely fashion. We had an estimate from a different company that was much higher than you for less services provided. We are so happy to have been referred to your company. We will continue to recommend you to others.
Darwin Graham
Darwin Graham
20:52 23 Dec 20
I am so glad I called certain services inc. I have had 2 other companies come out to see why my aerator keeps over flowing. They kept changing the float switch which did not fix the problem. I’d wake up every other morning to a small lake in my yard. After calling certain services inc they come out one time and it’s been over a week and the problem has been repaired and only 1/3 of the cost of the other companies which did not find out the real reason it was overflowing. The tech ( CODY ) took the time to explain what the problem was as he was repairing it. HIGHLY RECOMMEND CERTAIN SERVICES INC.
Kevin Tevault
Kevin Tevault
21:47 22 Nov 20
We were completely happy with the sales and service experience with this company, and after having our new system in service for three weeks now, we are delighted with the benefits of soft, clean water. Everyone we dealt with was courteous, knowledgeable, and professional. We never felt pressured to buy more system than we needed, and I felt the cost of equipment and installation was fair and reasonable in comparison to other options I researched. At this point, we are very satisfied customers.
Gary Lofsten Jr.
Gary Lofsten Jr.
20:09 12 Nov 20
Bill came out and tested our water and answered all my questions. We decided on a water softener and a reverse osmosis. The softener already has made a huge difference in our whole home! The reverse osmosis water taste great, no more bottles of water! The whole team is great, they have also serviced a few family members of mine, and I am happy we decided on using Certain Services!
Jim Beard
Jim Beard
15:48 10 Nov 20
Job well done, on time, professional and cared about the job they were doing. Highly recommend!!!
Matthew Mattson
Matthew Mattson
14:10 22 Oct 20
We had a new sink installed as well as new plumbing underneath. Joe did a wonderful job and was very thorough. He explained everything in detail. We would definitely use Certain Services again in the future.
mckenzie lynk
mckenzie lynk
23:58 20 Oct 20
Cody came by to help out with the well pump issue and was a great help and gave helpful advice!
Patty Skeffington
Patty Skeffington
19:20 16 Oct 20
I recently called Certain Services to have my Outside water system inspected and cleaned. Amy was very professional, nice and helpful. Nick arrived well within the two hour window and is not only an excellent technician, but took the time to answer all my questions about the system, explaining everything he was doing along the way. I never realized the ‘chemistry’ behind the water system. Nick is extremely knowledgeable, and worked hard to clean the large tank. I am happy I have found a company I can rely on to inspect/clean in the future! I have had two other company’s in the past, and neither took everything apart to inspect. ⭐️ ⭐️⭐️⭐️⭐️
B F
B F
15:16 09 Oct 20
The technician showed up when scheduled, had good knowledge of the system, checked it out and replaced the filter. He took the time to explain the setup and maintenance to me.Bob
Beverly Asmutis
Beverly Asmutis
19:13 06 Oct 20
They came, they saw, they cleaned and inserted new water filters, exactly what they were hired to do; no fuss, no mess, no problems. They are on yearly call to continue their work at my house.
steve snelten
steve snelten
14:23 01 Oct 20
Bill Certain is the owner who is very knowledgeable on local water conditions for all your conditioning needs. His store and Shop are impeccably clean for a water treatment company. He frequently has classes for all of his employees so they are kept abreast of changing water conditions. The type of equipment he uses is top quality but that's what you want for getting good clean water!
Maygan Johnson
Maygan Johnson
20:57 28 Aug 20
I manage rental properties and really like the customer service and value at Certain Services. They are polite, professional and do what they say they will do. My tenants like them too! I enjoy supporting a small business over a big box shop!
Rebecca Rolli
Rebecca Rolli
21:43 27 Aug 20
Affordable, honest, and thorough service.
David Mason
David Mason
01:41 27 Aug 20
Knowledgeable and quick response. My "go to" for all things water.
Don Clarke
Don Clarke
16:36 21 Aug 20
In my dealings with Certain, it has been like asking a friend to help you. Their friendly and prompt service is exceptional.
Sam Li
Sam Li
01:44 01 Aug 20
Great customer service. Highly organized and efficient. Two thumbs up!
kurt h
kurt h
14:20 31 Jul 20
Very satisfied new customers here. Technician arrived early, was friendly, explained what was needed and what he was doing as he went along. Left everything neat and clean when he left. We expect to use Certain Services for a long time.
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