If you need emergency service after hours, please call (941) 300-1114 to get in touch with our dispatch team.
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(941) 300-1114

Certain Services, Inc.

Serving Port Charlotte, North Port, Punta Gorda, Arcadia and Venice & The Southwest Florida Area

We help local Southwest Florida families get great tasting, healthy, soft water so they can worry less & enjoy life more. 

Our solutions include under-sink drinking water systems, whole-home filtration, water softening, well water service & treatment, and plumbing services. Contact us today to learn more!

“Hey Bill & Chris!
Regarding our service call yesterday, our overall experience was awesome. A personal call for service, with a technician arriving quickly!
Nick was very friendly, thorough and professional. Very quick with his diagnostics and repair. And, very reasonably priced! Every experience we’ve had with the Certain folks has been incredible, but each time you seem to go above and beyond the last. And, most importantly… perfect water!! Thank-you!” – Steve Donaldson

Certain Services, Inc.

Serving Port Charlotte, North Port, Punta Gorda, Arcadia and Venice & The Southwest Florida Area

We help local Southwest Florida families get great tasting, healthy, soft water so they can worry less & enjoy life more. 

Our solutions include under-sink drinking water systems, whole-home filtration, water softening, well water service & treatment, and plumbing services. Contact us today to learn more!

Book a Free Water Test Today & Find Out What’s In Your Water!

Book a Free Water Test Today & Find Out What’s In Your Water!

How can we help you?

Our water specialists are ready to help you solve these common water issues!

Hard water buildup

Hard water buildup

More than just a pain to clean, hard water can cause permanent damage to water using appliances, pipes, faucets, and fixtures. Luckily, there’s an all-natural solution that will protect your home…

Iron water red brown stains

Salty Water

Locally, saltwater intrusion is a common problem for many homeowners on private wells. The most efficient, cost-effective way to remove salt from your well water is through the process of reverse osmosis (RO). 

Bad tasting chlorine water

Smelly Water

Many Southwest Florida residents complain of smelly water – and rightly so. Many wells contain sulfur (H₂S) which has many negative health effects. Iron and bacteria can also cause smelly water. The best way to find the source of the smell is a free home water test.

Why Choose Us?

Limited Lifetime Warranty

We provide customers with the best warranty available in the water treatment industry. All Certain Services, Inc. products are covered by a Limited Lifetime Warranty. Our products hold up to nine U.S. patents with additional patents pending which make for high-quality, efficient systems that are built to last.

Authorized WaterCare Dealer

For over 60 years, WaterCare® has been dedicated to making water good for life and has been recognized as a leader in the water treatment business. Since the beginning, WaterCare® has remained at the forefront of the industry, with the latest technologies, all built in the USA. We proudly install and service WaterCare water treatment solutions here in Florida.

3rd Party seals of approval

Florida has no regulations on water treatment, meaning anyone can buy equipment and install it. Our honesty and integrity are a rare commodity in this area, as we return calls, show up & do what we say we are going to do. That is why we are certified through the Water Quality Association & are also state-certified plumbing contractors.

Made in the USA

WaterCare Systems are Made in the USA and have been recognized as a leader in the water treatment industry. Our systems, with their innovative technology, have satisfied customers for years; giving them cleaner and healthier water. Each unit is manufactured in-house and put through total systems testing before leaving the manufacturing facilities.

NSF certified seal
Plumbing Services Certain Services, Inc. offers a wide range of plumbing services to help you keep your home running efficiently. With after-hours emergency service, we’re here to help with your planned or unplanned plumbing projects. We are certified, bonded, and insured, so you can feel confident in our ability to serve you.
Well Water Services From installing or servicing your well pump to helping with pressure switches, bladder tanks, float switches, solenoid valves, dual check valves, pressure relief valves and more, we know what it takes to keep your well running in tip-top shape so you don’t have to worry about your water supply.

Local, Professional, Trusted Installation & Maintenance

Unlike big box stores and online retailers, when you purchase a WaterCare system from Certain Services, Inc., you can rest assured that it will actually fix the problems with your water and will be sized right for your family’s water usage. You’ll also have the same company professionally installing and maintaining your system for peak efficiency and maximum improvement of your water quality. We’ve served the local Southwest Florida community a long time and we plan on being here to continue to serve our clients for years to come.

Local Florida Reviews

4.9
Based on 250 reviews
Manmadharao Kasaraneni
Manmadharao Kasaraneni
09:47 10 Jul 24
On time work was neat. It’s expensive hopefully it is worth it. Water tastes better hands feel softer
Krzysztof Markiewicz
Krzysztof Markiewicz
18:06 20 Jun 24
I am very satisfied costumer definitely have my recommendations
Andy Casino
Andy Casino
02:03 11 Jun 24
Jun 8My girlfriend texted me around 1pm that we had No water and I knew the Well Pump was dead so I called your Company and in 3 Rings my call was answered and I needed same day service so the Operator found me a Service Man (Cody) and He arrived at my home around 5pm and he had my 100 foot well... done and working by 8 pm! This was greatly appreciated since I didn't Miss any work time or use any Vacation. Thank you so much for the prompt emergency service and a Big thanks to Cody because he was a great guy and that young man can work! Thanks Guys. Sincerely,Andrew J Casinoread more
Mike Carignan
Mike Carignan
15:30 30 Apr 24
I have been using this company since they replaced my last unit about 4 years ago. They always give prompt, professional service and during Ian the owner of the company came out as soon as possible to get me back and running. Great company!
Jamey
Jamey
11:16 30 Apr 24
Three years. Three contraptions. Still stinky water. ENTER BILL CERTAIN AND HIS FAMILY; OUR WATER IS BETTER THAN EVER!!! THANKS TO ALL OF YOU!! Bill was RIGHT! CODY did the REBED & IT'S PERFECT!!Jamey & GinaArcadia
Patrick Schlosser
Patrick Schlosser
21:16 26 Apr 24
We had 2 separate jobs done by Certain Services and were both done quickly and solid. Corey installed a new water heater for us and the cost was average in our area. On a separate day we asked for Cody and he redid the plumbing under our kitchen sink and replace our rusting sink drain/strainer.... He did it in just over an hour and the price was very reasonable in my opinion. He was pleasant and explained things in an easy to understand format. I will recommend Certain Services to others who need plumbing services.read more
Mike D
Mike D
15:08 23 Apr 24
We were very impressed with Trevor, the sales representative who had a no high-sales pressure approach, highly knowledgeable and experienced. Great sales presentation! Trevor provided a wealth of information and answered all our questions. He made us feel very comfortable with the service and the... process.Cody, the installation technician was also very knowledgeable and experienced. He too answered all our questions to our satisfaction. Cody walked us through the process.At the first sign of any issue Certain Services and we can monitor error notifications via an app provided by the company.We are very pleased to have Certain Services manage our water system.Excellent custom service!read more
Chris Cary
Chris Cary
16:55 03 Apr 24
Where do I even begin. What a great experience with a family owned local company. I originally had big name water companies coming out but decided to take a chance on a local company that had a much superior product. Kelly set up my appointments and kept me informed throughout the whole process.... Trevor came out and spent time testing out our water and walked us through the products they offered being careful not to over sell us products we don’t need. There was absolutely no pressure in making a decision to “sign today or we can’t hold the price” like other competitors. Trevor gave us 60 days to think it over and we knew by the next day Certain was the company we wanted to work with. Brian came out to install our water softener and RO system and from start to finish worked with my wife and I to make sure everything was exactly what we wanted and even suggested tips and tricks for us. Brian took his time and kept his work area clean. Brian walked me through every step of the processes making sure I knew exactly what was going on. I am absolutely blown away that there are still local small businesses that go above and beyond and treat you like family still. I will be a long time customer now and recommending all my friends/family. Well done Certain! You have restored my faith in what true customer service should be like.read more
John Crabtree
John Crabtree
19:38 22 Mar 24
Highly recommend this company, Brian the technician did an Excellent job fixing are leak in the concrete wall. Thank you. Will highly recommend you to anyone for services. 3/18/24
suzy clark
suzy clark
20:32 13 Mar 24
UPDATE MARCH 12, 2024Today Mr Cody did wholehouse pipe chlorinationtreatment. Chlorine sits inpipes for six hours then weran all cold taps and outsidespigots for one minute asinstructed. Some black watercame out of the tap whereinitial odor was detected.No more odor, all is well... 👍Great Job once again Codythank you so much andCertainly Great Services!!(Last week cold water smellinglike sulphur.Cody came todiiscover source of odor,Water tested and determinedbacterial contamination likelydue to water sitting stagnantduring week of no power afterIan. Hydrogen peroxide treatmentToday Step one. Follow up next weekwhole house pipe chlorination.See above 👆).UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him👍)Thanks for great work we’re in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call ☎️house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.read more
Jeff Keyser
Jeff Keyser
13:25 12 Mar 24
Bill and his staff have always stepped up to the plate, built my new system, explained everything and now continues to provide exceptional monthly service. You provide excellent service here in Charlotte County and we appreciate it.
Stacey Little
Stacey Little
15:00 06 Mar 24
We had a great experience from start to finish. The entire staff is wonderful to work with and very knowledgeable on their products. Kelly was the first person I had contact with and she sent a very thorough email and went over a lot of things to get the ball rolling. Trevor came out and he did a... fantastic presentation and showing us how the system would improve our water. Dylan did an outstanding job on the installation! He made sure we were happy with the location of the system.It really shows how much pride everyone in the company takes in their work at Certain Services.I would highly recommend them to anyone looking for a water filtration system!Many Thanks!Stacey Lread more
Mike Thomas
Mike Thomas
14:42 01 Mar 24
When we wanted to add softened water and an RO system to our condo, we spoke with 3 possible companies. Trevor came to my place and checked the water quality, was timely, knowledgeable, informative and a pleasure to deal with.He arranged installation by Joe who was skilled, thoughtful, punctual,... clean, and most concerned about a neat and well run install. Joe was excellent! The system we are already enjoying, from soft water showers to high quality drinking water at the sink (plumbed into the fridge, ice maker and dishwasher too!)Thrilled with the quality of service, product and pricing was better than compared companies!First time in awhile that I feel I got service and value while being left with a good overall feeling…Thank you for doing a wonderful job!Mike and Ann Thomasread more
Sally Hall
Sally Hall
20:00 25 Feb 24
It was great to reach someone on the phone first try (as several other companies I left messages with didn’t even call back) and schedule next day appt. The service technician (Joe - really seemed like a plumbing service expert) He explained everything and completely cleaned up from cutting into... the drywall. My first time using this family run company was a really good experience and I would choose them again.read more
Marchella DAntuono
Marchella DAntuono
18:19 19 Feb 24
The absolute best customer service!! I needed them three times in the past 2 weeks as an emergency call and troubleshooting and they were right there for me! A great staff that is knowledgeable too.
nikki Stroud
nikki Stroud
17:04 17 Feb 24
We had our well pipe burst on Wednesday after 6pm, panicking I didn’t know who to call, I searched in the area and found Certain Services. The after hours answering service was quick and extremely easy to talk to. Knowing it was valentines Day and most people are out, I didn’t expect a call so... quick from their technician. Brian was able to help me on the phone get my water turned off and told me his boots just needed tied and he would be right there. Shortly after, he showed up ready to work. It had already started to get dark so we knew time was limited. He was able find the issue, work fast, and unfortunately due to it being to dark he wasn’t able to finish that night. Thankfully he retuned first thing in the morning and fixed us right up! We are very impressed with his time, ability, and commitment to making sure this was taken care of and fast! If you need a service that has quality customer service, fair prices, and one of the best techs out in the field, I say give them a call because they made sure we were fully taken care of in an extremely vulnerable situation.read more
Jacques Marseille
Jacques Marseille
21:49 30 Jan 24
Incredible service as always. Joe was prompt and efficient. I’ll always use certain services
FER VAR
FER VAR
02:09 27 Jan 24
Like always I have received excellent service, I will recommend to anyone needing your professional services.
R Dias
R Dias
15:23 26 Jan 24
Certain Services is excellent. Real value provided with superior water treatment systems, responsive customer service and post sales support always available by phone or email. Thank you Certain Services. All the best in 2024 and beyond.
Ken Robinson
Ken Robinson
16:10 08 Jan 24
Had Certain Services install 2under sink RO system in our home and are total pleased with their work. Very professional from start to finish.
Next Reviews
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More Customer Reviews

Kurt Tellschow

"We are very pleased with the water treatment system Kurt Tellschowyou installed for us. From the beginning, Kelly arranged an appointment for Mark to visit our home and assist us with our water quality concerns. First, Mark analyzed our water quality and in a very simply and thorough way, described the problems in detail along with the options we had.  From there we made an informed decision on what model fit our water needs and finances. The actual installation took place a few days later and was done very professionally and tidy. The technician explained how the equipment worked and answered all of my questions. The equipment has worked flawlessly, just as Mark said it would. Mark is due back in a few days to test our water again, to be sure it is calibrated perfectly. End of story. Thank you Certain Services for an outstanding experience and great water!"

Terry Tullman

"I was very happy with my experience from the initial call to and including writing the check. I was impressed with the accuracy of the time given for the arrival of the technician and his knowledge and efficiency in diagnosing the problem once he arrived. I was very pleased when he said he had a replacement pump on the truck and got to work immediately. I have worked in the plumbing supply business for over 40 years and am no stranger to actual plumbing installations. Cody was the consummate professional. He went about the pump replacement in an organized and expert manner. The bill was well within the range that I had surmised it would be. I will definitely call Certain for all my plumbing and water works needs with confidence."

Steve Howell

"Our experience was excellent. First of all, we got same day service! Nick was very professional. He was timely and got our system up and running correctly in no time. Most importantly to us during the pandemic, he respected our request to communicate via our cellphone. He did a great job explaining what the problem was, what he did to fix it, and the charges for the repair. Once again, Certain Services, Inc. has proven why they are our “go to” company for all things water related. Thanks for the great experience!"

Debbie Ruhstorfer

"You guys are tops in my book. Techs are knowledgeable and even take the time to explain what they are doing.  I like the fact that your techs have experience with your company, not always someone new. There is value in longevity in business."

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We have a variety of systems and purchase options to fit your home and financial needs. Getting healthy water for your home and family has never been so easy.

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Local Info

Water Treatment Port Charlotte Florida

Water Treatment Companies in Port Charlotte

Certain Services, Inc. was founded in 2009 as a water treatment company and has been offering the best commercial and residential water softeners, reverse osmosis systems, water filters, bottled water, and more for decades in the Port Charlotte area. We’ll give you a free water analysis and figure out the ideal water treatment system for your home or office application. We carry water softeners, filters, and RO systems from WaterCare, and have everything from high quality affordable options to the highest tech items that can connect via wifi. Give us a call for a free consultation today.

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4220 Whidden Blvd G Port Charlotte Florida 33980 Phone Number: (941) 300-1114 Hours: Hours: 8AM - 5PM M-F & Afterhours Emergency Service About Port Charlotte Florida: Port Charlotte is an unincorporated community and census-designated place in Charlotte County, Florida, United States. The population was 60,625 at the 2020 census. It is part of the Sarasota-Bradenton-Punta Gorda Combined Statistical Area.The Charlotte Harbor Preserve State Park and Myakka River State Park provide opportunities for hiking, bird watching, and enjoying nature.With its warm climate, Port Charlotte offers a variety of outdoor activities such as boating, fishing, and golfing.The city is known for its waterfront location, with access to the Charlotte Harbor and the Gulf of Mexico. Directions: Start from Punta Gorda Airport 28000 A-1, Airport Rd, Punta Gorda, FL 33982, United States Take Airport Rd to Piper Rd 2 min (0.4 mi) Head northwest toward Airport Rd 335 ft Continue onto Airport Rd 0.3 mi Take Airport Rd, Taylor Rd and Tamiami Trail/US Hwy 41 N to Whidden Blvd in Charlotte Harbor 11 min (6.3 mi) Turn right onto Piper Rd 0.2 mi Turn left onto Airport Rd 1.8 mi Turn right onto Taylor Rd 1.3 mi Turn right onto Tamiami Trail/US Hwy 41 N Pass by Hungry Howie's (on the right in 0.3 mi) 1.8 mi Turn right onto Melbourne St 0.9 mi Turn left onto Harbor View Rd 0.3 mi Turn right onto Whidden Blvd Destination will be on the left 15 sec (246 ft) 4220 Whidden Blvd STE G To Port Charlotte, FL 33980, USA

Water Treatment Company Reviews:

See why we are one of the best water treatment companies near me Google Reviews: https://www.google.com/search?q=Certain+Services%2C+Inc.%2C+Whidden+Boulevard+G%2C+Port+Charlotte%2C+FL+Home+Advisor&sca_esv=584463452&sxsrf=AM9HkKl-lsAt4w_TYMLg7lCsTXrO-dERIQ%3A1700621161017&ei=aWtdZY017Jqx4w_N4KPwDQ&ved=0ahUKEwjNjczBy9aCAxVsTWwGHU3wCN4Q4dUDCBA&uact=5&oq=Certain+Services%2C+Inc.%2C+Whidden+Boulevard+G%2C+Port+Charlotte%2C+FL+Home+Advisor&gs_lp=Egxnd3Mtd2l6LXNlcnAiTENlcnRhaW4gU2VydmljZXMsIEluYy4sIFdoaWRkZW4gQm91bGV2YXJkIEcsIFBvcnQgQ2hhcmxvdHRlLCBGTCBIb21lIEFkdmlzb3JIgAhQ0QFYlgRwAXgBkAEAmAHKAqABigSqAQcwLjEuMC4xuAEDyAEA-AEB-AECwgIKEAAYRxjWBBiwA8ICBBAjGCfiAwQYACBBiAYBkAYC&sclient=gws-wiz-serp#lrd=0x88dca8e4f6140469:0x4c5171cde5e7d97,1,,,, Facebook Reviews: https://web.facebook.com/Certainservicesinc Yelp Reviews: https://www.yelp.com/biz/certain-services-port-charlotte#reviews Angie’s List: https://www.angi.com/companylist/us/fl/punta-gorda/certain-water-service%2C-inc-reviews-4725299.htm#reviews Home Advisor: BBB Reviews: https://www.bbb.org/us/fl/port-charlotte/profile/water-treatment-equipment/certain-services-inc-0653-90087655/customer-reviews#leave-a-review
4.9
Based on 250 reviews
Manmadharao Kasaraneni
Manmadharao Kasaraneni
09:47 10 Jul 24
On time work was neat. It’s expensive hopefully it is worth it. Water tastes better hands feel softer
Krzysztof Markiewicz
Krzysztof Markiewicz
18:06 20 Jun 24
I am very satisfied costumer definitely have my recommendations
Andy Casino
Andy Casino
02:03 11 Jun 24
Jun 8My girlfriend texted me around 1pm that we had No water and I knew the Well Pump was dead so I called your Company and in 3 Rings my call was answered and I needed same day service so the Operator found me a Service Man (Cody) and He arrived at my home around 5pm and he had my 100 foot well... done and working by 8 pm! This was greatly appreciated since I didn't Miss any work time or use any Vacation. Thank you so much for the prompt emergency service and a Big thanks to Cody because he was a great guy and that young man can work! Thanks Guys. Sincerely,Andrew J Casinoread more
Mike Carignan
Mike Carignan
15:30 30 Apr 24
I have been using this company since they replaced my last unit about 4 years ago. They always give prompt, professional service and during Ian the owner of the company came out as soon as possible to get me back and running. Great company!
Jamey
Jamey
11:16 30 Apr 24
Three years. Three contraptions. Still stinky water. ENTER BILL CERTAIN AND HIS FAMILY; OUR WATER IS BETTER THAN EVER!!! THANKS TO ALL OF YOU!! Bill was RIGHT! CODY did the REBED & IT'S PERFECT!!Jamey & GinaArcadia
Patrick Schlosser
Patrick Schlosser
21:16 26 Apr 24
We had 2 separate jobs done by Certain Services and were both done quickly and solid. Corey installed a new water heater for us and the cost was average in our area. On a separate day we asked for Cody and he redid the plumbing under our kitchen sink and replace our rusting sink drain/strainer.... He did it in just over an hour and the price was very reasonable in my opinion. He was pleasant and explained things in an easy to understand format. I will recommend Certain Services to others who need plumbing services.read more
Mike D
Mike D
15:08 23 Apr 24
We were very impressed with Trevor, the sales representative who had a no high-sales pressure approach, highly knowledgeable and experienced. Great sales presentation! Trevor provided a wealth of information and answered all our questions. He made us feel very comfortable with the service and the... process.Cody, the installation technician was also very knowledgeable and experienced. He too answered all our questions to our satisfaction. Cody walked us through the process.At the first sign of any issue Certain Services and we can monitor error notifications via an app provided by the company.We are very pleased to have Certain Services manage our water system.Excellent custom service!read more
Chris Cary
Chris Cary
16:55 03 Apr 24
Where do I even begin. What a great experience with a family owned local company. I originally had big name water companies coming out but decided to take a chance on a local company that had a much superior product. Kelly set up my appointments and kept me informed throughout the whole process.... Trevor came out and spent time testing out our water and walked us through the products they offered being careful not to over sell us products we don’t need. There was absolutely no pressure in making a decision to “sign today or we can’t hold the price” like other competitors. Trevor gave us 60 days to think it over and we knew by the next day Certain was the company we wanted to work with. Brian came out to install our water softener and RO system and from start to finish worked with my wife and I to make sure everything was exactly what we wanted and even suggested tips and tricks for us. Brian took his time and kept his work area clean. Brian walked me through every step of the processes making sure I knew exactly what was going on. I am absolutely blown away that there are still local small businesses that go above and beyond and treat you like family still. I will be a long time customer now and recommending all my friends/family. Well done Certain! You have restored my faith in what true customer service should be like.read more
John Crabtree
John Crabtree
19:38 22 Mar 24
Highly recommend this company, Brian the technician did an Excellent job fixing are leak in the concrete wall. Thank you. Will highly recommend you to anyone for services. 3/18/24
suzy clark
suzy clark
20:32 13 Mar 24
UPDATE MARCH 12, 2024Today Mr Cody did wholehouse pipe chlorinationtreatment. Chlorine sits inpipes for six hours then weran all cold taps and outsidespigots for one minute asinstructed. Some black watercame out of the tap whereinitial odor was detected.No more odor, all is well... 👍Great Job once again Codythank you so much andCertainly Great Services!!(Last week cold water smellinglike sulphur.Cody came todiiscover source of odor,Water tested and determinedbacterial contamination likelydue to water sitting stagnantduring week of no power afterIan. Hydrogen peroxide treatmentToday Step one. Follow up next weekwhole house pipe chlorination.See above 👆).UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him👍)Thanks for great work we’re in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call ☎️house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.read more
Jeff Keyser
Jeff Keyser
13:25 12 Mar 24
Bill and his staff have always stepped up to the plate, built my new system, explained everything and now continues to provide exceptional monthly service. You provide excellent service here in Charlotte County and we appreciate it.
Stacey Little
Stacey Little
15:00 06 Mar 24
We had a great experience from start to finish. The entire staff is wonderful to work with and very knowledgeable on their products. Kelly was the first person I had contact with and she sent a very thorough email and went over a lot of things to get the ball rolling. Trevor came out and he did a... fantastic presentation and showing us how the system would improve our water. Dylan did an outstanding job on the installation! He made sure we were happy with the location of the system.It really shows how much pride everyone in the company takes in their work at Certain Services.I would highly recommend them to anyone looking for a water filtration system!Many Thanks!Stacey Lread more
Mike Thomas
Mike Thomas
14:42 01 Mar 24
When we wanted to add softened water and an RO system to our condo, we spoke with 3 possible companies. Trevor came to my place and checked the water quality, was timely, knowledgeable, informative and a pleasure to deal with.He arranged installation by Joe who was skilled, thoughtful, punctual,... clean, and most concerned about a neat and well run install. Joe was excellent! The system we are already enjoying, from soft water showers to high quality drinking water at the sink (plumbed into the fridge, ice maker and dishwasher too!)Thrilled with the quality of service, product and pricing was better than compared companies!First time in awhile that I feel I got service and value while being left with a good overall feeling…Thank you for doing a wonderful job!Mike and Ann Thomasread more
Sally Hall
Sally Hall
20:00 25 Feb 24
It was great to reach someone on the phone first try (as several other companies I left messages with didn’t even call back) and schedule next day appt. The service technician (Joe - really seemed like a plumbing service expert) He explained everything and completely cleaned up from cutting into... the drywall. My first time using this family run company was a really good experience and I would choose them again.read more
Marchella DAntuono
Marchella DAntuono
18:19 19 Feb 24
The absolute best customer service!! I needed them three times in the past 2 weeks as an emergency call and troubleshooting and they were right there for me! A great staff that is knowledgeable too.
nikki Stroud
nikki Stroud
17:04 17 Feb 24
We had our well pipe burst on Wednesday after 6pm, panicking I didn’t know who to call, I searched in the area and found Certain Services. The after hours answering service was quick and extremely easy to talk to. Knowing it was valentines Day and most people are out, I didn’t expect a call so... quick from their technician. Brian was able to help me on the phone get my water turned off and told me his boots just needed tied and he would be right there. Shortly after, he showed up ready to work. It had already started to get dark so we knew time was limited. He was able find the issue, work fast, and unfortunately due to it being to dark he wasn’t able to finish that night. Thankfully he retuned first thing in the morning and fixed us right up! We are very impressed with his time, ability, and commitment to making sure this was taken care of and fast! If you need a service that has quality customer service, fair prices, and one of the best techs out in the field, I say give them a call because they made sure we were fully taken care of in an extremely vulnerable situation.read more
Jacques Marseille
Jacques Marseille
21:49 30 Jan 24
Incredible service as always. Joe was prompt and efficient. I’ll always use certain services
FER VAR
FER VAR
02:09 27 Jan 24
Like always I have received excellent service, I will recommend to anyone needing your professional services.
R Dias
R Dias
15:23 26 Jan 24
Certain Services is excellent. Real value provided with superior water treatment systems, responsive customer service and post sales support always available by phone or email. Thank you Certain Services. All the best in 2024 and beyond.
Ken Robinson
Ken Robinson
16:10 08 Jan 24
Had Certain Services install 2under sink RO system in our home and are total pleased with their work. Very professional from start to finish.
Next Reviews
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Counties in/near Port Charlotte: Charlotte, Collier, DeSoto, Hardee, Highlands, Lee, Manatee, Polk, & Sarasota Cities in/near Port Charlotte: Alva, Arcadia, Avon Park, Boca Grande, Bonita Springs, Bowling Green, Bradenton, Burnt Store, Cape Coral, Cape Haze, El Jobean, Englewood, Estero, Fort Myers, Fort Myers Beach, Frost Proof, Golden Gate, Harbour Heights, Hardee’s, Lake Placid, Lakewood Ranch, Lee, Longboat Key, Marco Island, Myakka City, Naples, Nokomis, North Naples, North Port, Olga, Osprey, Parrish, Port Charlotte, Punta Gorda, Rotonda, San Carlos Park, Sarasota, Sebring, South Gulf Cove, Venice, Wauchula, Wellen Park, & West Port Zip Codes in/near Port Charlotte: 33938, 339948, 33952, 33980, 33953, 33954, 34223, 34224, 34266,34269, 34287, 34288, 34289, 34290, 34291, 34293, 33950, 33951, 33955, 34265, 34266, 34275, 34284, 34285 and 34292 Neighborhoods in/near Port Charlotte: Cove At West Port, Gulf Cove,Kings Gate, Maple Leaf Estates, Peachland Homes, Suncoast Lakes, South Gulf Cove Homes, Atwater, Backensto St-Battersea Ave, Baltitude, Biscayne, Bobcat Trail, Bobcat Village, Cedar Grove, Chamberlain Blvd, Charleston Park, Coco Plum - Warm, Country Club Ridge,Cypress Falls, Espanola Ave, Harbor Cove, Harbor Isles, Heckel, Heron Creek, Highland Ridge, Holiday Park, Kenwood Drive, Kingsley Rd, North Cranberry, North Glenallen,North Port, Northport boy & girl, Pan America, Pocatella - Greenway, Ponce De Leon, Port Charlotte, Preserve, Price/Salford and Price/Sumter Frequently Asked Water Treatment Questions:

What is water treatment?

Water treatment is any process that improves the quality of water for a specific purpose. Reasons for improving water quality may include drinking, cooking, bathing, or other household activities.

How does water treatment work?

Water treatment works by running water through chemicals and filters to remove toxins and hazards. This is done at both the municipal level and at a private level in homes and/or businesses. While a water treatment plant may make water potable again, healthy, clean, quality water can only be truly achieved at the point of service (pos). This is because the water running to your home or business, from the municipal water supply, picks up contaminants from the pipes it runs through. In home water treatment, or POS systems, run your water through an additional set of filters and media that remove contaminants that may have both been picked up from the city water pipes and those that may not have been removed to begin with.

How many steps are in the water treatment process?

There are typically 9 steps in the municipal water treatment process: Collection, Screening and Straining, Chemical Addition, Coagulation and Flocculation, Sedimentation and Clarification, Filtration, Disinfection, Storage, and finally Distribution. Private water treatment systems for homes or businesses can have anywhere from 3 to 16 filtration stages that work to remove additional contaminants. Some of these stages include carbon, reverse osmosis, uv light, and remineralization.