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Certain Services, Inc.

Serving Port Charlotte, North Port, Punta Gorda, Arcadia, Venice & The Southwest Florida Area

We help local Southwest Florida families get great tasting, healthy, soft water so they can worry less & enjoy life more. 

Our solutions include under-sink drinking water systems, whole-home filtration, water softening, well water service & treatment, and plumbing services. Contact us today to learn more!

Certain Services, Inc.

Serving Port Charlotte, North Port, Punta Gorda, Arcadia, Venice & The Southwest Florida Area

We help local Southwest Florida families get great tasting, healthy, soft water so they can worry less & enjoy life more. 

Our solutions include under-sink drinking water systems, whole-home filtration, water softening, well water service & treatment, and plumbing services. Contact us today to learn more!

Book a Free Water Test Today & Find Out What’s In Your Water!

Book a Free Water Test Today & Find Out What’s In Your Water!

How can we help you?

Our water specialists are ready to help you solve these common water issues!

Hard water buildup

Hard water buildup

More than just a pain to clean, hard water can cause permanent damage to water using appliances, pipes, faucets, and fixtures. Luckily, there’s an all-natural solution that will protect your home…

Iron water red brown stains

Salty Water

Locally, saltwater intrusion is a common problem for many homeowners on private wells. The most efficient, cost-effective way to remove salt from your well water is through the process of reverse osmosis (RO). 

Bad tasting chlorine water

Smelly Water

Many Southwest Florida residents complain of smelly water – and rightly so. Many wells contain sulfur (H₂S) which has many negative health effects. Iron and bacteria can also cause smelly water. The best way to find the source of the smell is a free home water test.

Why Choose Us?

Limited Lifetime Warranty

We provide customers with the best warranty available in the water treatment industry. All Certain Services, Inc. products are covered by a Limited Lifetime Warranty. Our products hold up to nine U.S. patents with additional patents pending which make for high-quality, efficient systems that are built to last.

Authorized WaterCare Dealer

For over 60 years, WaterCare® has been dedicated to making water good for life and has been recognized as a leader in the water treatment business. Since the beginning, WaterCare® has remained at the forefront of the industry, with the latest technologies, all built in the USA. We proudly install and service WaterCare water treatment solutions here in Florida.

3rd Party seals of approval

Florida has no regulations on water treatment, meaning anyone can buy equipment and install it. Our honesty and integrity are a rare commodity in this area, as we return calls, show up & do what we say we are going to do. That is why we are certified through the Water Quality Association & are also state-certified plumbing contractors.

Made in the USA

WaterCare Systems are Made in the USA and have been recognized as a leader in the water treatment industry. Our systems, with their innovative technology, have satisfied customers for years; giving them cleaner and healthier water. Each unit is manufactured in-house and put through total systems testing before leaving the manufacturing facilities.

NSF certified seal

Plumbing Services

Certain Services, Inc. offers a wide range of plumbing services to help you keep your home running efficiently. With after-hours emergency service, we’re here to help with your planned or unplanned plumbing projects. We are certified, bonded, and insured, so you can feel confident in our ability to serve you.

Well Water Services

From installing or servicing your well pump to helping with pressure switches, bladder tanks, float switches, solenoid valves, dual check valves, pressure relief valves and more, we know what it takes to keep your well running in tip-top shape so you don’t have to worry about your water supply.

Local, Professional, Trusted Installation & Maintenance

Unlike big box stores and online retailers, when you purchase a WaterCare system from Certain Services, Inc., you can rest assured that it will actually fix the problems with your water and will be sized right for your family’s water usage. You’ll also have the same company professionally installing and maintaining your system for peak efficiency and maximum improvement of your water quality. We’ve served the local Southwest Florida community a long time and we plan on being here to continue to serve our clients for years to come.

Local Florida Reviews

Lauren Strickland
Lauren Strickland
21:55 18 Nov 21
I cannot say enough about the entire team from Certain Services. Moving into a new home only to find out you have salt water coming from your pipes can be an extremely frustrating realization. But everyone at certain services, from the always friendly receptionists, to the knowledgeable techs who are ready to teach you about every option, made the process much less painful. We shopped around for our whole home reverse osmosis system, but the service and care taken by the entire team is second to none. If you have any water troubles I couldn’t recommend them more. We finally have the freshest water coming into our home, and we cannot thank everyone at Certain Services enough for helping us along the way.
Michelle Kulas
Michelle Kulas
15:42 11 Nov 21
This is our go-to water treatment company. Most recently, we had the dreaded sulfur smell in our water and I found that our sulfur block was leaking. Two technicians were able to come that same afternoon, and they had us back on track quickly by replacing a piece that had gotten clogged and sanitizing the whole system. The water is back to smelling like nothing ever happened, and the bill was fair for a couple hours of work. We will be using them again if and when we need service on our equipment.
James miller
James miller
22:33 28 Oct 21
I have used Certain Services twice and l am totally pleased. Nick came this time to help since my water system wouldn't backflush. Nick came and said l needed a new system card. He installed the card and everything worked perfect. He explained the problem and what he did to correct it. I am very happy with Certain Services and will call them again when I have water problems. Thank you .
Marsha B
Marsha B
19:42 26 Oct 21
This company —especially Joe—continuing to amaze and impress me!! Their commitment to their customers is unsurpassed, and the knowledge base they possess is stunning! I honestly have never had such quality service from any company before! Kudos to the team—-I am forever loyal!
Marsha Bennett
Marsha Bennett
18:16 21 Oct 21
The technician was efficient and thorough. He was polite. I was very impressed at how quickly he completed the job. He also cleaned up after himself. Left the area better than he found it.
Debbie Mcphee
Debbie Mcphee
20:04 30 Sep 21
Certain Well Services gave us fantastic service. They were prompt, friendly and knowledgeable. Would definitely use them again.
Stew Rowles
Stew Rowles
14:59 29 Sep 21
I was extremely pleased with the Certain Services technician and his approach and knowledge. He took the time to explain to me how the water treatment system operated and what needed to be done as regular maintenance. It is never a good experience to learn you are in need of a major component replacement, but the technician fully explained our options and the impact of our non-functioning water softener.We will be making a decision very soon on replacing the water softener and based upon our initial exposure, it will Certain Services who does the work.
Edward Faiola
Edward Faiola
18:53 13 Sep 21
Very professional from the call to make the appointment to service personnel coming out..
Lisa Baird
Lisa Baird
00:49 31 Aug 21
These guys are great! Our well pump went down and they replaced and it had it up and running within a few hours. I would highly recommend them.
P SWASEY
P SWASEY
16:47 30 Aug 21
Class act company! So glad that we took the time to investigate a few companies and RO Systems. That being said Certain is definitely the #1 choice. From the 1st day when calling the office (Kellie) answered the phone set an appointment and kept the appointment showed up on time!Bill (Owner) came out tested our water and sat down and explained the findings and what was the only choice obviously with such high TDS also broke everything down so WE could understand exactly what we were getting. (Other companies just throw prices at you) He showed us the products and what it would look like outside also. (NO PRESSURE) You have a choice to maintain the system on your own or sign up for the monthly warranty & service program. Which for us was a no brainer to have them do it & very reasonable monthly price. (For what we are saving to eliminate bottle water alone covers the cost)After deciding YES we are going with this system, it was a little after 5pm (Kellie) answered again put us on the schedule right away told us guys will be here at 8:30am and that they were! Ready to work! Had the entire system up and making water by 5:30pm DONE! Gave me instructions on flushing the inside the next day and said 3 days you will have perfect water. Well yes we have perfect water AT EVERY FAUCET!!!I was outside saw a small leak coming from a pipe called office AGAIN (Kellie) answered my call said no problem ! Today showed up to fix it!!So if you are looking for PERFECT WATER definitely give CERTAIN SERVICES A CALL you will not be disappointed!
Janis Hartman
Janis Hartman
13:23 17 Aug 21
We have used Certain Services since moving to North Port 5 1/2 years ago. The company is very reliable and technician are courteous and knowledgeable. We recently found ourselves without water due to pressure valve. They were very prompt responding and had us up and running. I would highly recommend Certain Services for all of your water and pluming needs.
Rachel Jorgensen
Rachel Jorgensen
18:14 14 Aug 21
I have had several companies come out to service my well over the years and every one has recommended expensive repairs/upgrades that were unnecessary. The technician from Certain services was willing to spend time to educate me on how to maintain the equipment I have. Some of it is very old but he did not try to push expensive replacement, he was very honest and did an amazing job! I will be using and recommending Certain for all my well and plumbing needs!
Dawn Sturm
Dawn Sturm
14:06 05 Aug 21
Joe was the hero of the day for me. He was pleasant, professional, helpful, friendly, and he got everything done very quickly. I asked him for his card in case I have an issue somewhere down the road. I would recommend your service and say a 5 star rating.
Lisa Lanham
Lisa Lanham
14:18 03 Aug 21
I’ve been using Certain Water Service for years and they are excellent. I’ve had them install an entire new system and complete scheduled maintenance and am very happy with their service. There customer service is quick & responsive to my requests and keeps me up to date on any issues.
Helen Lima
Helen Lima
12:23 24 Jul 21
Very professional company and their people are amazing. I would recommend them to anyone who needs service for their water system. In this extreme heat Cody the tech did not try to take shortcuts, he stood out there completing everything that needed to be done. Kelly who answered the phone explained in detail what was needed to be done and answered all my questions extremely professionally. Great Company.
Dennis Diamond
Dennis Diamond
13:18 12 Jul 21
Very pleased with Nick's work on our R/O system recently. He rebed the post carbon/calcite filter checked the system over and gave quotes on a constant pressure house pump!Thanks for the excellent service.D Diamond
Cyndi Gottschalk
Cyndi Gottschalk
19:32 07 Jul 21
Certain did a good, and fast job installing our new water softener. Hopefully it will continue working for years to come. I would give it 5 stars, but I’ve only had it a few days. So far so good.
James Smith
James Smith
18:19 28 Jun 21
Great service, great product. I am very happy with my new water softener and reverse osmosis drinking system!
Sue Stang
Sue Stang
16:11 22 Jun 21
Can not say enough about the tremendous service we received. What started as a estimate on our system turned out to be a save as pipes in the aerator had broke and our time with having water at all was near the end. Mark immediately put a plan into action and our system is in and working great. In comparing with other systems we received a tremendous value at a reasonable price. I can certainly see why they have such high reviews.Thank you Mark and crew!
Kimberly Soden
Kimberly Soden
17:42 17 Jun 21
Called that morning after my usual (3+ years!) company did not return my phone calls after more than 24 hours since I noticed the issue. Was told someone could come out Friday morning, at the latest, unless a tech became available before then. I was unsure what to do, so I agreed. To my surprise, I got a call at 3pm that a tech was available. I was relieved that, at last, someone was on their way to help! Cody arrived and went right to work. He was professional, knowledgeable and respectful of the property and most importantly, fixed my well leak. It started raining (of course), and he kept plugging along, making progress. He kept me in the know with what he was doing. After an hour, the parts were replaced, and an invoice was produced which was more than fair. I am overjoyed that I found a company (and a tech) that surprised me in a good way. I will be calling Certain Services if I need help again. I much appreciated their responsiveness. Thank you!
Next Reviews

More Customer Reviews

Kurt Tellschow

"We are very pleased with the water treatment system you installed for us. From the beginning, Kelly arranged an appointment for Mark to visit our home and assist us with our water quality concerns. First, Mark analyzed our water quality and in a very simply and thorough way, described the problems in detail along with the options we had.  From there we made an informed decision on what model fit our water needs and finances. The actual installation took place a few days later and was done very professionally and tidy. The technician explained how the equipment worked and answered all of my questions. The equipment has worked flawlessly, just as Mark said it would. Mark is due back in a few days to test our water again, to be sure it is calibrated perfectly. End of story. Thank you Certain Services for an outstanding experience and great water!"

Terry Tullman

"I was very happy with my experience from the initial call to and including writing the check. I was impressed with the accuracy of the time given for the arrival of the technician and his knowledge and efficiency in diagnosing the problem once he arrived. I was very pleased when he said he had a replacement pump on the truck and got to work immediately. I have worked in the plumbing supply business for over 40 years and am no stranger to actual plumbing installations. Cody was the consummate professional. He went about the pump replacement in an organized and expert manner. The bill was well within the range that I had surmised it would be. I will definitely call Certain for all my plumbing and water works needs with confidence."

Steve Howell

"Our experience was excellent. First of all, we got same day service! Nick was very professional. He was timely and got our system up and running correctly in no time. Most importantly to us during the pandemic, he respected our request to communicate via our cellphone. He did a great job explaining what the problem was, what he did to fix it, and the charges for the repair. Once again, Certain Services, Inc. has proven why they are our “go to” company for all things water related. Thanks for the great experience!"

Debbie Ruhstorfer

"You guys are tops in my book. Techs are knowledgeable and even take the time to explain what they are doing.  I like the fact that your techs have experience with your company, not always someone new. There is value in longevity in business."

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We have a variety of systems and purchase options to fit your home and financial needs. Getting healthy water for your home and family has never been so easy.

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