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Certain Services, Inc.

Serving Port Charlotte, North Port, Punta Gorda, Arcadia, Venice & The Southwest Florida Area

We help local Southwest Florida families get great tasting, healthy, soft water so they can worry less & enjoy life more. 

Our solutions include under-sink drinking water systems, whole-home filtration, water softening, well water service & treatment, and plumbing services. Contact us today to learn more!

Certain Services, Inc.

Serving Port Charlotte, North Port, Punta Gorda, Arcadia, Venice & The Southwest Florida Area

We help local Southwest Florida families get great tasting, healthy, soft water so they can worry less & enjoy life more. 

Our solutions include under-sink drinking water systems, whole-home filtration, water softening, well water service & treatment, and plumbing services. Contact us today to learn more!

Book a Free Water Test Today & Find Out What’s In Your Water!

Book a Free Water Test Today & Find Out What’s In Your Water!

How can we help you?

Our water specialists are ready to help you solve these common water issues!

Hard water buildup

Hard water buildup

More than just a pain to clean, hard water can cause permanent damage to water using appliances, pipes, faucets, and fixtures. Luckily, there’s an all-natural solution that will protect your home…

Iron water red brown stains

Salty Water

Locally, saltwater intrusion is a common problem for many homeowners on private wells. The most efficient, cost-effective way to remove salt from your well water is through the process of reverse osmosis (RO). 

Bad tasting chlorine water

Smelly Water

Many Southwest Florida residents complain of smelly water – and rightly so. Many wells contain sulfur (H₂S) which has many negative health effects. Iron and bacteria can also cause smelly water. The best way to find the source of the smell is a free home water test.

Why Choose Us?

Limited Lifetime Warranty

We provide customers with the best warranty available in the water treatment industry. All Certain Services, Inc. products are covered by a Limited Lifetime Warranty. Our products hold up to nine U.S. patents with additional patents pending which make for high-quality, efficient systems that are built to last.

Authorized WaterCare Dealer

For over 60 years, WaterCare® has been dedicated to making water good for life and has been recognized as a leader in the water treatment business. Since the beginning, WaterCare® has remained at the forefront of the industry, with the latest technologies, all built in the USA. We proudly install and service WaterCare water treatment solutions here in Florida.

3rd Party seals of approval

Florida has no regulations on water treatment, meaning anyone can buy equipment and install it. Our honesty and integrity are a rare commodity in this area, as we return calls, show up & do what we say we are going to do. That is why we are certified through the Water Quality Association & are also state-certified plumbing contractors.

Made in the USA

WaterCare Systems are Made in the USA and have been recognized as a leader in the water treatment industry. Our systems, with their innovative technology, have satisfied customers for years; giving them cleaner and healthier water. Each unit is manufactured in-house and put through total systems testing before leaving the manufacturing facilities.

NSF certified seal

Plumbing Services

Certain Services, Inc. offers a wide range of plumbing services to help you keep your home running efficiently. With after-hours emergency service, we’re here to help with your planned or unplanned plumbing projects. We are certified, bonded, and insured, so you can feel confident in our ability to serve you.

Well Water Services

From installing or servicing your well pump to helping with pressure switches, bladder tanks, float switches, solenoid valves, dual check valves, pressure relief valves and more, we know what it takes to keep your well running in tip-top shape so you don’t have to worry about your water supply.

Local, Professional, Trusted Installation & Maintenance

Unlike big box stores and online retailers, when you purchase a WaterCare system from Certain Services, Inc., you can rest assured that it will actually fix the problems with your water and will be sized right for your family’s water usage. You’ll also have the same company professionally installing and maintaining your system for peak efficiency and maximum improvement of your water quality. We’ve served the local Southwest Florida community a long time and we plan on being here to continue to serve our clients for years to come.

Local Florida Reviews

Helen Lima
Helen Lima
12:23 24 Jul 21
Very professional company and their people are amazing. I would recommend them to anyone who needs service for their water system. In this extreme heat Cody the tech did not try to take shortcuts, he stood out there completing everything that needed to be done. Kelly who answered the phone explained in detail what was needed to be done and answered all my questions extremely professionally. Great Company.
Dennis Diamond
Dennis Diamond
13:18 12 Jul 21
Very pleased with Nick's work on our R/O system recently. He rebed the post carbon/calcite filter checked the system over and gave quotes on a constant pressure house pump!Thanks for the excellent service.D Diamond
Cyndi Gottschalk
Cyndi Gottschalk
19:32 07 Jul 21
Certain did a good, and fast job installing our new water softener. Hopefully it will continue working for years to come. I would give it 5 stars, but I’ve only had it a few days. So far so good.
James Smith
James Smith
18:19 28 Jun 21
Great service, great product. I am very happy with my new water softener and reverse osmosis drinking system!
Sue Stang
Sue Stang
16:11 22 Jun 21
Can not say enough about the tremendous service we received. What started as a estimate on our system turned out to be a save as pipes in the aerator had broke and our time with having water at all was near the end. Mark immediately put a plan into action and our system is in and working great. In comparing with other systems we received a tremendous value at a reasonable price. I can certainly see why they have such high reviews.Thank you Mark and crew!
Kimberly Soden
Kimberly Soden
17:42 17 Jun 21
Called that morning after my usual (3+ years!) company did not return my phone calls after more than 24 hours since I noticed the issue. Was told someone could come out Friday morning, at the latest, unless a tech became available before then. I was unsure what to do, so I agreed. To my surprise, I got a call at 3pm that a tech was available. I was relieved that, at last, someone was on their way to help! Cody arrived and went right to work. He was professional, knowledgeable and respectful of the property and most importantly, fixed my well leak. It started raining (of course), and he kept plugging along, making progress. He kept me in the know with what he was doing. After an hour, the parts were replaced, and an invoice was produced which was more than fair. I am overjoyed that I found a company (and a tech) that surprised me in a good way. I will be calling Certain Services if I need help again. I much appreciated their responsiveness. Thank you!
Isabel Soto
Isabel Soto
15:41 17 Jun 21
response on time and efficient. Cody is excellent! Kelly is super diligent
Robert Kelly
Robert Kelly
18:42 14 Jun 21
Certain Services installed our water system seven years ago. During those seven years we have had no major problems. We have had a few minor, normal wear and tear, issues that, with a phone call were dealt with at a very reasonable cost, usually the same day or the next. The technicians are great and are more than willing to answer any questions that you might have in language that you will understand no matter your skill level. I would advise anyone with a plumbing or water problem to call this company.
randy cisne
randy cisne
22:34 25 May 21
Joe came out to repair my well Saturday afternoon! If he hadn’t I would have had to move my horses to another location for access to water! Certain Services is the best monthly maintenance servicer I have found in Charlotte County, and the fact that they are available on weekends for emergencies seals the deal for me. I give them the highest ratings across the board.
Jeanne Anderson
Jeanne Anderson
22:27 20 May 21
A follow up to my previous review...Absolutely wonderful!I have lived in this house for almost 13 years. This was my first experience with a well water system. Up until recently I've never had any problems, but I've always had that fear. The first problem we had was a few months ago and I didn't know who to call. Luckily, I called Certain Services. It was almost 5pm on a Friday, but you sent someone out within an hour and we were back up and running within an hour after that. What a relief. This time, I knew who to call, but didn't know if I could count on having as good an experience the second time around. I did! It was around 7:30AM when I discovered we had no water. Your answering service picked up my call. A few minutes after that a technician called me back. He assured me someone would be out to my house that day, but since he was going into a meeting, he asked me to call the office at 8:00 when it opened. I did that, and again was assured someone would be at my house that day. By early afternoon the problem was solved very quickly. The technician, Nick, knew the exact cause of our problem and fixed it right away.I can't tell you how stressful it is to not have water, but I also have peace of mind now knowing who to call when a problem arises. I can't thank you all at Certain Services enough.******I can't thank you enough for the quick and expert service we received from your staff on Friday.My husband called me at work around 4:30pm on Friday and told me we had no water from any of our faucets. We had been having water pressure issues and our dishwasher wasn't working, but I was shocked to hear him say "NO water". And it was close to 5pm on a Friday. I was in a panic. We have a "home warranty", so I called them first, but, I was told that wells weren't covered. I did a quick Facebook and internet search for recommended well contractors, but nothing looked right to me until I saw your website. It seemed to cover everything and didn't require me to make a diagnosis before calling.It was 4:45pm when I called and I was hoping you were still open. Amy was an angel on the phone and I soon stopped panicking. I packed up at work and headed for home. I was so surprised to see your truck already parked in front of my house when I got home! An hour later and a few good tips from Cody and our water was restored. We didn't have to cancel our weekend plans or board our dog and check into a hotel. And I didn't feel "ripped off". I felt taken care of and valued.Thank you and thank you to your staff for being so professional and caring.
Michael Kurek
Michael Kurek
20:08 20 May 21
I was having trouble with my well system, the pump motor cycled several times after the water was turned on in the house. I called Certain plumbing as I have used them before but didn't expect a repairman until next week, not only did they send a repairman out right away but they sent the boss. Needless to say he knew what he was doing and repaired the system and did a few extra things to. The bill was very reasonable too.
Rusty Newman
Rusty Newman
16:38 19 May 21
We awoke one morning to no water. I called Certain Service. They responded quickly. They had a tech in the area. After completing that job,Nick responded to our call. He immediately identified the problem and made the repair. He then checked all the equipment and found our softener was not working. Another quick fix. He answered my questions and was very explanatory on what he was doing. I will “Certainly” use this company without hesitation. We awakened to water this morning! Thanks Nick and Certain Service.
Ardath Hunter
Ardath Hunter
21:38 26 Apr 21
Very professional service, great plumber, solved our problem efficiently.They deserve 5 Stars, without a doubt. Joe is a remarkably professional guy ,the best plumber in Venice, by far. Thanks.
Charlie Thornburg
Charlie Thornburg
21:17 22 Apr 21
Great company to work with, definitely use them again
Elena Porchneva
Elena Porchneva
23:49 06 Apr 21
Cody is very professional efficient and knowledgeable technician. We'll definitely use this company in future and recommend it to our friends.
Wayne Sjostedt
Wayne Sjostedt
17:42 24 Mar 21
Fast service- Honest people-Good products
J Synonymous
J Synonymous
17:15 23 Mar 21
We had just bought our home and the second week our well pump failed. We were also interested in treating the water. We called Certain Services and they came out the next day. Jeremy came out amd was very informative and helpful. Being new to Florida we had no idea how bad the water can be. After a thorough water test we discovered that our well high has a very high salt content (which explained the white build up on the faucets). Jeremy gave us our options for fixing the water and we decided to go with a whole house R.O. system. 2 days later, Joe, Nick, and Cody arrived to install the system. All three guys were great! Very friendly, knowledgeable, clean and efficient! We LOVE our water! wonderful experience from start to finish!
Jeffrey Mueller
Jeffrey Mueller
14:21 16 Mar 21
Needed a new water system to replace the old one. Didn't know exactly what I needed and so many I got a quote from said I needed a whole house RO system around $7500-10,000.Called Certain. Salesman came out, took water sample and analyzed it and I got a system that has no aerator tank to get moldy. Mys system is the newest technology installed by friendly, knowledgeable tech. My system went offline and I didn't know it until they called and sent a tech out the next day to get it back online...no charge.Quality equipment and quality company!They have earned my trust and business!
James Hartshorne
James Hartshorne
00:04 09 Mar 21
Fantastic customer service and very reasonable. Plan to stay with them for a long time. Thank you.
Chandler Wilhoit
Chandler Wilhoit
20:55 24 Feb 21
Certain Services was great! Nick took care of our issue & answered all our questions thoroughly and professionally. Will definitely be using them again!
Next Reviews

More Customer Reviews

Kurt Tellschow

"We are very pleased with the water treatment system you installed for us. From the beginning, Kelly arranged an appointment for Mark to visit our home and assist us with our water quality concerns. First, Mark analyzed our water quality and in a very simply and thorough way, described the problems in detail along with the options we had.  From there we made an informed decision on what model fit our water needs and finances. The actual installation took place a few days later and was done very professionally and tidy. The technician explained how the equipment worked and answered all of my questions. The equipment has worked flawlessly, just as Mark said it would. Mark is due back in a few days to test our water again, to be sure it is calibrated perfectly. End of story. Thank you Certain Services for an outstanding experience and great water!"

Terry Tullman

"I was very happy with my experience from the initial call to and including writing the check. I was impressed with the accuracy of the time given for the arrival of the technician and his knowledge and efficiency in diagnosing the problem once he arrived. I was very pleased when he said he had a replacement pump on the truck and got to work immediately. I have worked in the plumbing supply business for over 40 years and am no stranger to actual plumbing installations. Cody was the consummate professional. He went about the pump replacement in an organized and expert manner. The bill was well within the range that I had surmised it would be. I will definitely call Certain for all my plumbing and water works needs with confidence."

Steve Howell

"Our experience was excellent. First of all, we got same day service! Nick was very professional. He was timely and got our system up and running correctly in no time. Most importantly to us during the pandemic, he respected our request to communicate via our cellphone. He did a great job explaining what the problem was, what he did to fix it, and the charges for the repair. Once again, Certain Services, Inc. has proven why they are our “go to” company for all things water related. Thanks for the great experience!"

Debbie Ruhstorfer

"You guys are tops in my book. Techs are knowledgeable and even take the time to explain what they are doing.  I like the fact that your techs have experience with your company, not always someone new. There is value in longevity in business."

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