CertainCare Protection Plan
Never Worry About Your Water Again!
Add our CertainCare Protection Plan and let us take care of your investment to maximize efficiency and keep your system running well for years to come.
Bi-Annual Preventative Maintenance
Our technicians will come out to ensure your equipment is working properly, check salt usage for your water softener, inspect key high-wear components and update if necessary, replace any cartridge filters needed, and more.
10-Point Annual Performance Inspection
Once per year, we will perform a thorough diagnostic evaluation of your equipment to assess your system’s efficiency, performance, and operation. Your water usage is always changing so it is important to make sure your appliances are staying in sync with your lifestyle.
24-Hour Remote Monitoring
The experts at Certain Services will be able to view vital information from your Wripli-enabled systems from our facility. We will monitor and adjust any issues as they arise without having to step foot in your house.
Lifetime Warranty
With this crucial regular maintenance, we will guarantee the performance of our equipment with a lifetime warranty that includes all parts and labor. Pay no additional costs if on-site service is needed between regular maintenance visits.
Salt Delivery
Water softener salts are necessary to keep the system operating smoothly. We will drop off your supply wherever you’d like and fill your brine tank while we’re at it.
The worry-free way to get great water every day. Contact us today to learn more!.
Verified Florida Reviews
Chandler Wilhoit
20:55 24 Feb 21
Certain Services was great! Nick took care of our issue & answered all our questions thoroughly and professionally. Will definitely be using them again!
S Stone
13:28 20 Feb 21
Our water suddenly went out late in the evening. We left a message with the phone service and Cody called us back within minutes. After having my husband try a few things, he came out quickly. Cody changed out the faulty switch and we had our water back in no time! He was professional, courteous, and prompt. The after hours call fee was the most reasonable fee I have encountered in years. You can bet we put their number in our phones as we won't even consider anyone else should the need arise for more service.
Steve Lugar
02:33 13 Feb 21
Quick response to our problem of no water. Technician arrived quickly and explained step by step of what he was finding. The corrected the problem and did not get done to well after quitting time. We truly appreciated the services provided by Certain Services.
Michelle Kulas
22:01 10 Feb 21
The employees at Certain Water Services always come right out when we have a problem and fix it as quickly as possible. A couple of times they were able to just walk us through what to do over the phone, saving us the cost of a visit. They recently installed a new water softener for us and they came on time, got it installed correctly, and took away our old equipment. This is the company we use for all of our water needs.
Connie Siekierski
14:05 28 Jan 21
We are extremely happy with the service provided by Nick to get our system back up and running. He was knowledgeable, thorough, and explained what different parts of the system were and how they ran. This was especially useful as we do not have much experience with using a well as our primary water supply. He fixed the problem we had in a timely and cost-effective way, and was very professional and helpful. We will definitely be utilizing Certain Services for our future water needs!
Terry Thomas
18:17 14 Jan 21
Certain Services, Inc.My experience with Nick Swartz was wonderful he walked us through all the ins and outs he answered all the questions and discuss what we could do about upgrading I would definitely recommend him to all my friends
Linda Lee
17:02 14 Jan 21
Cody, one of the service technicians, is a true asset to your company. He is personable and very knowledgeable. He takes the time to answer questions and does a thorough job changing my reverse osmosis filters and checking my water softener each year. He treats my home as if it was his own.I also had bought a new shower head and hadn't installed it yet, so I asked him if he would be able to do it for me. He was willing to fit it into his schedule despite being at the last minute.I'm very pleased with the service I receive from you.
Jeanne Anderson
20:59 11 Jan 21
I can't thank you enough for the quick and expert service we received from your staff on Friday.My husband called me at work around 4:30pm on Friday and told me we had no water from any of our faucets. We had been having water pressure issues and our dishwasher wasn't working, but I was shocked to hear him say "NO water". And it was close to 5pm on a Friday. I was in a panic. We have a "home warranty", so I called them first, but, I was told that wells weren't covered. I did a quick Facebook and internet search for recommended well contractors, but nothing looked right to me until I saw your website. It seemed to cover everything and didn't require me to make a diagnosis before calling.It was 4:45pm when I called and I was hoping you were still open. Amy was an angel on the phone and I soon stopped panicking. I packed up at work and headed for home. I was so surprised to see your truck already parked in front of my house when I got home! An hour later and a few good tips from Cody and our water was restored. We didn't have to cancel our weekend plans or board our dog and check into a hotel. And I didn't feel "ripped off". I felt taken care of and valued.Thank you and thank you to your staff for being so professional and caring.
Lori Clemons
17:31 11 Jan 21
We are very pleased with our service. The technician was polite, professional and well qualified. He was knowledgeable and completed the task in a timely fashion. We had an estimate from a different company that was much higher than you for less services provided. We are so happy to have been referred to your company. We will continue to recommend you to others.
Darwin Graham
20:52 23 Dec 20
I am so glad I called certain services inc. I have had 2 other companies come out to see why my aerator keeps over flowing. They kept changing the float switch which did not fix the problem. I’d wake up every other morning to a small lake in my yard. After calling certain services inc they come out one time and it’s been over a week and the problem has been repaired and only 1/3 of the cost of the other companies which did not find out the real reason it was overflowing. The tech ( CODY ) took the time to explain what the problem was as he was repairing it. HIGHLY RECOMMEND CERTAIN SERVICES INC.
Kevin Tevault
21:47 22 Nov 20
We were completely happy with the sales and service experience with this company, and after having our new system in service for three weeks now, we are delighted with the benefits of soft, clean water. Everyone we dealt with was courteous, knowledgeable, and professional. We never felt pressured to buy more system than we needed, and I felt the cost of equipment and installation was fair and reasonable in comparison to other options I researched. At this point, we are very satisfied customers.
Gary Lofsten Jr.
20:09 12 Nov 20
Bill came out and tested our water and answered all my questions. We decided on a water softener and a reverse osmosis. The softener already has made a huge difference in our whole home! The reverse osmosis water taste great, no more bottles of water! The whole team is great, they have also serviced a few family members of mine, and I am happy we decided on using Certain Services!
Jim Beard
15:48 10 Nov 20
Job well done, on time, professional and cared about the job they were doing. Highly recommend!!!
Matthew Mattson
14:10 22 Oct 20
We had a new sink installed as well as new plumbing underneath. Joe did a wonderful job and was very thorough. He explained everything in detail. We would definitely use Certain Services again in the future.
mckenzie lynk
23:58 20 Oct 20
Cody came by to help out with the well pump issue and was a great help and gave helpful advice!
Patty Skeffington
19:20 16 Oct 20
I recently called Certain Services to have my Outside water system inspected and cleaned. Amy was very professional, nice and helpful. Nick arrived well within the two hour window and is not only an excellent technician, but took the time to answer all my questions about the system, explaining everything he was doing along the way. I never realized the ‘chemistry’ behind the water system. Nick is extremely knowledgeable, and worked hard to clean the large tank. I am happy I have found a company I can rely on to inspect/clean in the future! I have had two other company’s in the past, and neither took everything apart to inspect. ⭐️ ⭐️⭐️⭐️⭐️
B F
15:16 09 Oct 20
The technician showed up when scheduled, had good knowledge of the system, checked it out and replaced the filter. He took the time to explain the setup and maintenance to me.Bob
Beverly Asmutis
19:13 06 Oct 20
They came, they saw, they cleaned and inserted new water filters, exactly what they were hired to do; no fuss, no mess, no problems. They are on yearly call to continue their work at my house.
steve snelten
14:23 01 Oct 20
Bill Certain is the owner who is very knowledgeable on local water conditions for all your conditioning needs. His store and Shop are impeccably clean for a water treatment company. He frequently has classes for all of his employees so they are kept abreast of changing water conditions. The type of equipment he uses is top quality but that's what you want for getting good clean water!
Maygan Johnson
20:57 28 Aug 20
I manage rental properties and really like the customer service and value at Certain Services. They are polite, professional and do what they say they will do. My tenants like them too! I enjoy supporting a small business over a big box shop!
