About Certain Services, Inc.
Certain Services, Inc. is a family-owned and operated water treatment, plumbing, and well equipment service company. From the beginning, Certain Services, Inc. have devoted themselves to providing top-quality service to their clients in Southwest Florida at a fair price and they hold true to those values today. Customer service, integrity, and all of the forgotten values of the past are what you will receive when working with Certain Services, Inc. They have been involved in the water treatment business for over 20 years and service all makes and models. We offer a 100% satisfaction guarantee.
Certain Services, Inc. was started in 2009 by Bill and Chris Certain as Certain Water Service. Bill started out as the soul service tech/sales rep/parts runner/installer (in other words he did it all). After about 2 years they added their first technician and soon after they added Kelly (their daughter) to answer the phones, dispatch, and do data entry. From there they bought out the residential side of a reverse osmosis (RO) company called, Harn RO. Mr. Harn had been building his drinking water systems for 30+ years and had evolved into a company that built municipal RO plants all over the world. The Certains took over the business with the goal of focusing on customer service. This turned out to be a huge blessing to the Certain family and the business.
Since then they have added 2 other technicians, another office staff member, and a part-time sales consultant recently, Chris Certain left her position as a senior staff accountant for Goodwill Industries and started full-time at Certain Services. From 2013-2016 Bill Certain served on the Florida Water Quality Association board while also pursuing his plumbing contractor certification.
Certain Services is now a state-licensed plumbing contractor and an authorized WaterCare Dealer since 2014. Along with WaterCare products, they also sell and service the CertainFlow line, their in-house built reverse osmosis systems.
Local Florida Reviews
Based on 220 reviews
Jean Hanson
1725895320
Everything was great, from the water test to the installation of the new system! Showers are a joy to take again!
kalijuri
1722282244
I have used Certain Services several times for my water tanks. They set up a pump and recently they connected another tank to the main one and added a 6 head pvc faucet set up. I love it! They do neat work and are timely. Thanks guys!
Jeffrey Adler
1721862951
Trevor, Kelly, Joe and Bailey did a great job of explaining Certain Services products, setting up a mutually agreeable install time and installing the water softener and reverse osmosis systems. I’ll happily recommend Certain Services to others as it was recommended to me!
Gretchen Williams
1721830179
We are so happy and excited that we found Certain Services, they are honest and prompt and always prefessional. Highly recommend to anyone looking for well service
Manmadharao Kasaraneni
1720604859
On time work was neat. It’s expensive hopefully it is worth it. Water tastes better hands feel softer
Krzysztof Markiewicz
1718906764
I am very satisfied costumer definitely have my recommendations
Andy Casino
1718071384
Jun 8My girlfriend texted me around 1pm that we had No water and I knew the Well Pump was dead so I called your Company and in 3 Rings my call was answered and I needed same day service so the Operator found me a Service Man (Cody) and He arrived at my home around 5pm and he had my 100 foot well... done and working by 8 pm! This was greatly appreciated since I didn't Miss any work time or use any Vacation. Thank you so much for the prompt emergency service and a Big thanks to Cody because he was a great guy and that young man can work! Thanks Guys. Sincerely,Andrew J Casinoread more
Mike Carignan
1714491019
I have been using this company since they replaced my last unit about 4 years ago. They always give prompt, professional service and during Ian the owner of the company came out as soon as possible to get me back and running. Great company!
Jamey
1714475787
Three years. Three contraptions. Still stinky water. ENTER BILL CERTAIN AND HIS FAMILY; OUR WATER IS BETTER THAN EVER!!! THANKS TO ALL OF YOU!! Bill was RIGHT! CODY did the REBED & IT'S PERFECT!!Jamey & GinaArcadia
Patrick Schlosser
1714166200
We had 2 separate jobs done by Certain Services and were both done quickly and solid. Corey installed a new water heater for us and the cost was average in our area. On a separate day we asked for Cody and he redid the plumbing under our kitchen sink and replace our rusting sink drain/strainer.... He did it in just over an hour and the price was very reasonable in my opinion. He was pleasant and explained things in an easy to understand format. I will recommend Certain Services to others who need plumbing services.read more
Mike D
1713884896
We were very impressed with Trevor, the sales representative who had a no high-sales pressure approach, highly knowledgeable and experienced. Great sales presentation! Trevor provided a wealth of information and answered all our questions. He made us feel very comfortable with the service and the... process.Cody, the installation technician was also very knowledgeable and experienced. He too answered all our questions to our satisfaction. Cody walked us through the process.At the first sign of any issue Certain Services and we can monitor error notifications via an app provided by the company.We are very pleased to have Certain Services manage our water system.Excellent custom service!read more
Chris Cary
1712163300
Where do I even begin. What a great experience with a family owned local company. I originally had big name water companies coming out but decided to take a chance on a local company that had a much superior product. Kelly set up my appointments and kept me informed throughout the whole process.... Trevor came out and spent time testing out our water and walked us through the products they offered being careful not to over sell us products we don’t need. There was absolutely no pressure in making a decision to “sign today or we can’t hold the price” like other competitors. Trevor gave us 60 days to think it over and we knew by the next day Certain was the company we wanted to work with. Brian came out to install our water softener and RO system and from start to finish worked with my wife and I to make sure everything was exactly what we wanted and even suggested tips and tricks for us. Brian took his time and kept his work area clean. Brian walked me through every step of the processes making sure I knew exactly what was going on. I am absolutely blown away that there are still local small businesses that go above and beyond and treat you like family still. I will be a long time customer now and recommending all my friends/family. Well done Certain! You have restored my faith in what true customer service should be like.read more
John Crabtree
1711136307
Highly recommend this company, Brian the technician did an Excellent job fixing are leak in the concrete wall. Thank you. Will highly recommend you to anyone for services. 3/18/24
suzy clark
1710361973
UPDATE MARCH 12, 2024Today Mr Cody did wholehouse pipe chlorinationtreatment. Chlorine sits inpipes for six hours then weran all cold taps and outsidespigots for one minute asinstructed. Some black watercame out of the tap whereinitial odor was detected.No more odor, all is well... 👍Great Job once again Codythank you so much andCertainly Great Services!!(Last week cold water smellinglike sulphur.Cody came todiiscover source of odor,Water tested and determinedbacterial contamination likelydue to water sitting stagnantduring week of no power afterIan. Hydrogen peroxide treatmentToday Step one. Follow up next weekwhole house pipe chlorination.See above 👆).UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him👍)Thanks for great work we’re in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call ☎️house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.read more
Jeff Keyser
1710249927
Bill and his staff have always stepped up to the plate, built my new system, explained everything and now continues to provide exceptional monthly service. You provide excellent service here in Charlotte County and we appreciate it.
Stacey Little
1709737232
We had a great experience from start to finish. The entire staff is wonderful to work with and very knowledgeable on their products. Kelly was the first person I had contact with and she sent a very thorough email and went over a lot of things to get the ball rolling. Trevor came out and he did a... fantastic presentation and showing us how the system would improve our water. Dylan did an outstanding job on the installation! He made sure we were happy with the location of the system.It really shows how much pride everyone in the company takes in their work at Certain Services.I would highly recommend them to anyone looking for a water filtration system!Many Thanks!Stacey Lread more
Mike Thomas
1709304140
When we wanted to add softened water and an RO system to our condo, we spoke with 3 possible companies. Trevor came to my place and checked the water quality, was timely, knowledgeable, informative and a pleasure to deal with.He arranged installation by Joe who was skilled, thoughtful, punctual,... clean, and most concerned about a neat and well run install. Joe was excellent! The system we are already enjoying, from soft water showers to high quality drinking water at the sink (plumbed into the fridge, ice maker and dishwasher too!)Thrilled with the quality of service, product and pricing was better than compared companies!First time in awhile that I feel I got service and value while being left with a good overall feeling…Thank you for doing a wonderful job!Mike and Ann Thomasread more
Sally Hall
1708891220
It was great to reach someone on the phone first try (as several other companies I left messages with didn’t even call back) and schedule next day appt. The service technician (Joe - really seemed like a plumbing service expert) He explained everything and completely cleaned up from cutting into... the drywall. My first time using this family run company was a really good experience and I would choose them again.read more
Marchella DAntuono
1708366742
The absolute best customer service!! I needed them three times in the past 2 weeks as an emergency call and troubleshooting and they were right there for me! A great staff that is knowledgeable too.
nikki Stroud
1708189492
We had our well pipe burst on Wednesday after 6pm, panicking I didn’t know who to call, I searched in the area and found Certain Services. The after hours answering service was quick and extremely easy to talk to. Knowing it was valentines Day and most people are out, I didn’t expect a call so... quick from their technician. Brian was able to help me on the phone get my water turned off and told me his boots just needed tied and he would be right there. Shortly after, he showed up ready to work. It had already started to get dark so we knew time was limited. He was able find the issue, work fast, and unfortunately due to it being to dark he wasn’t able to finish that night. Thankfully he retuned first thing in the morning and fixed us right up! We are very impressed with his time, ability, and commitment to making sure this was taken care of and fast! If you need a service that has quality customer service, fair prices, and one of the best techs out in the field, I say give them a call because they made sure we were fully taken care of in an extremely vulnerable situation.read more
Local Info
About Certain Services, Inc.
A Local Water Purification Company in Port Charlotte Florida
Certain Services, Inc. was founded in 2009 as a water purification company and has been offering the best commercial and residential water softeners, reverse osmosis systems, water filters, bottled water, and more for decades in the Port Charlotte area. We’ll give you a free water analysis and figure out the ideal water treatment system for your home or office application. We carry water softeners, filters, and RO systems from WaterCare, and have everything from high-quality affordable options to the highest tech items that can connect via wifi. Give us a call for a free consultation today. water purification, water purifier, water purification systems, water purifier system, water purification system, water purifier filter, water purification system for home, home water purification systems, home water purifier, water purification company, purification drinking water, whole house water purification systems, water purification systems for wells, water purification companies, water purification company near me, water purifications systems for homes, water purifier system filtration, diagram, survival, process, natural, nanotechnology, reverse osmosis, chlorine, simple, boiling, water treatment, sand, plant, drinking water, solar, sedimentation, charcoal, chemical, methods, science project, distillation, diy, sewage, small scale, coagulation, river, home, treatment plant, science fair, portable 4220 Whidden Blvd G Port Charlotte Florida 33980 Phone Number: (941) 300-1114 Hours: Hours: 8AM - 5PM M-F & Afterhours Emergency Service About Port Charlotte Florida: Port Charlotte is an unincorporated community and census-designated place in Charlotte County, Florida, United States. The population was 60,625 at the 2020 census. It is part of the Sarasota-Bradenton-Punta Gorda Combined Statistical Area.The Charlotte Harbor Preserve State Park and Myakka River State Park provide opportunities for hiking, bird watching, and enjoying nature.With its warm climate, Port Charlotte offers a variety of outdoor activities such as boating, fishing, and golfing.The city is known for its waterfront location, with access to the Charlotte Harbor and the Gulf of Mexico. Directions: Start from Punta Gorda Airport 28000 A-1, Airport Rd, Punta Gorda, FL 33982, United States Take Airport Rd to Piper Rd 2 min (0.4 mi) Head northwest toward Airport Rd 335 ft Continue onto Airport Rd 0.3 mi Take Airport Rd, Taylor Rd and Tamiami Trail/US Hwy 41 N to Whidden Blvd in Charlotte Harbor 11 min (6.3 mi) Turn right onto Piper Rd 0.2 mi Turn left onto Airport Rd 1.8 mi Turn right onto Taylor Rd 1.3 mi Turn right onto Tamiami Trail/US Hwy 41 N Pass by Hungry Howie's (on the right in 0.3 mi) 1.8 mi Turn right onto Melbourne St 0.9 mi Turn left onto Harbor View Rd 0.3 mi Turn right onto Whidden Blvd Destination will be on the left 15 sec (246 ft) 4220 Whidden Blvd STE G To Port Charlotte, FL 33980, USAWater Purification Company Reviews:
See why we are the top water purification company in Port Charlotte. Google Reviews: https://www.google.com/search?q=Certain+Services%2C+Inc.%2C+Whidden+Boulevard+G%2C+Port+Charlotte%2C+FL+Home+Advisor&sca_esv=584463452&sxsrf=AM9HkKl-lsAt4w_TYMLg7lCsTXrO-dERIQ%3A1700621161017&ei=aWtdZY017Jqx4w_N4KPwDQ&ved=0ahUKEwjNjczBy9aCAxVsTWwGHU3wCN4Q4dUDCBA&uact=5&oq=Certain+Services%2C+Inc.%2C+Whidden+Boulevard+G%2C+Port+Charlotte%2C+FL+Home+Advisor&gs_lp=Egxnd3Mtd2l6LXNlcnAiTENlcnRhaW4gU2VydmljZXMsIEluYy4sIFdoaWRkZW4gQm91bGV2YXJkIEcsIFBvcnQgQ2hhcmxvdHRlLCBGTCBIb21lIEFkdmlzb3JIgAhQ0QFYlgRwAXgBkAEAmAHKAqABigSqAQcwLjEuMC4xuAEDyAEA-AEB-AECwgIKEAAYRxjWBBiwA8ICBBAjGCfiAwQYACBBiAYBkAYC&sclient=gws-wiz-serp#lrd=0x88dca8e4f6140469:0x4c5171cde5e7d97,1,,,, Facebook Reviews: https://web.facebook.com/Certainservicesinc Yelp Reviews: https://www.yelp.com/biz/certain-services-port-charlotte#reviews Angie’s List: https://www.angi.com/companylist/us/fl/punta-gorda/certain-water-service%2C-inc-reviews-4725299.htm#reviews Home Advisor: BBB Reviews: https://www.bbb.org/us/fl/port-charlotte/profile/water-treatment-equipment/certain-services-inc-0653-90087655/customer-reviews#leave-a-reviewBased on 220 reviews
Jean Hanson
1725895320
Everything was great, from the water test to the installation of the new system! Showers are a joy to take again!
kalijuri
1722282244
I have used Certain Services several times for my water tanks. They set up a pump and recently they connected another tank to the main one and added a 6 head pvc faucet set up. I love it! They do neat work and are timely. Thanks guys!
Jeffrey Adler
1721862951
Trevor, Kelly, Joe and Bailey did a great job of explaining Certain Services products, setting up a mutually agreeable install time and installing the water softener and reverse osmosis systems. I’ll happily recommend Certain Services to others as it was recommended to me!
Gretchen Williams
1721830179
We are so happy and excited that we found Certain Services, they are honest and prompt and always prefessional. Highly recommend to anyone looking for well service
Manmadharao Kasaraneni
1720604859
On time work was neat. It’s expensive hopefully it is worth it. Water tastes better hands feel softer
Krzysztof Markiewicz
1718906764
I am very satisfied costumer definitely have my recommendations
Andy Casino
1718071384
Jun 8My girlfriend texted me around 1pm that we had No water and I knew the Well Pump was dead so I called your Company and in 3 Rings my call was answered and I needed same day service so the Operator found me a Service Man (Cody) and He arrived at my home around 5pm and he had my 100 foot well... done and working by 8 pm! This was greatly appreciated since I didn't Miss any work time or use any Vacation. Thank you so much for the prompt emergency service and a Big thanks to Cody because he was a great guy and that young man can work! Thanks Guys. Sincerely,Andrew J Casinoread more
Mike Carignan
1714491019
I have been using this company since they replaced my last unit about 4 years ago. They always give prompt, professional service and during Ian the owner of the company came out as soon as possible to get me back and running. Great company!
Jamey
1714475787
Three years. Three contraptions. Still stinky water. ENTER BILL CERTAIN AND HIS FAMILY; OUR WATER IS BETTER THAN EVER!!! THANKS TO ALL OF YOU!! Bill was RIGHT! CODY did the REBED & IT'S PERFECT!!Jamey & GinaArcadia
Patrick Schlosser
1714166200
We had 2 separate jobs done by Certain Services and were both done quickly and solid. Corey installed a new water heater for us and the cost was average in our area. On a separate day we asked for Cody and he redid the plumbing under our kitchen sink and replace our rusting sink drain/strainer.... He did it in just over an hour and the price was very reasonable in my opinion. He was pleasant and explained things in an easy to understand format. I will recommend Certain Services to others who need plumbing services.read more
Mike D
1713884896
We were very impressed with Trevor, the sales representative who had a no high-sales pressure approach, highly knowledgeable and experienced. Great sales presentation! Trevor provided a wealth of information and answered all our questions. He made us feel very comfortable with the service and the... process.Cody, the installation technician was also very knowledgeable and experienced. He too answered all our questions to our satisfaction. Cody walked us through the process.At the first sign of any issue Certain Services and we can monitor error notifications via an app provided by the company.We are very pleased to have Certain Services manage our water system.Excellent custom service!read more
Chris Cary
1712163300
Where do I even begin. What a great experience with a family owned local company. I originally had big name water companies coming out but decided to take a chance on a local company that had a much superior product. Kelly set up my appointments and kept me informed throughout the whole process.... Trevor came out and spent time testing out our water and walked us through the products they offered being careful not to over sell us products we don’t need. There was absolutely no pressure in making a decision to “sign today or we can’t hold the price” like other competitors. Trevor gave us 60 days to think it over and we knew by the next day Certain was the company we wanted to work with. Brian came out to install our water softener and RO system and from start to finish worked with my wife and I to make sure everything was exactly what we wanted and even suggested tips and tricks for us. Brian took his time and kept his work area clean. Brian walked me through every step of the processes making sure I knew exactly what was going on. I am absolutely blown away that there are still local small businesses that go above and beyond and treat you like family still. I will be a long time customer now and recommending all my friends/family. Well done Certain! You have restored my faith in what true customer service should be like.read more
John Crabtree
1711136307
Highly recommend this company, Brian the technician did an Excellent job fixing are leak in the concrete wall. Thank you. Will highly recommend you to anyone for services. 3/18/24
suzy clark
1710361973
UPDATE MARCH 12, 2024Today Mr Cody did wholehouse pipe chlorinationtreatment. Chlorine sits inpipes for six hours then weran all cold taps and outsidespigots for one minute asinstructed. Some black watercame out of the tap whereinitial odor was detected.No more odor, all is well... 👍Great Job once again Codythank you so much andCertainly Great Services!!(Last week cold water smellinglike sulphur.Cody came todiiscover source of odor,Water tested and determinedbacterial contamination likelydue to water sitting stagnantduring week of no power afterIan. Hydrogen peroxide treatmentToday Step one. Follow up next weekwhole house pipe chlorination.See above 👆).UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him👍)Thanks for great work we’re in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call ☎️house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.read more
Jeff Keyser
1710249927
Bill and his staff have always stepped up to the plate, built my new system, explained everything and now continues to provide exceptional monthly service. You provide excellent service here in Charlotte County and we appreciate it.
Stacey Little
1709737232
We had a great experience from start to finish. The entire staff is wonderful to work with and very knowledgeable on their products. Kelly was the first person I had contact with and she sent a very thorough email and went over a lot of things to get the ball rolling. Trevor came out and he did a... fantastic presentation and showing us how the system would improve our water. Dylan did an outstanding job on the installation! He made sure we were happy with the location of the system.It really shows how much pride everyone in the company takes in their work at Certain Services.I would highly recommend them to anyone looking for a water filtration system!Many Thanks!Stacey Lread more
Mike Thomas
1709304140
When we wanted to add softened water and an RO system to our condo, we spoke with 3 possible companies. Trevor came to my place and checked the water quality, was timely, knowledgeable, informative and a pleasure to deal with.He arranged installation by Joe who was skilled, thoughtful, punctual,... clean, and most concerned about a neat and well run install. Joe was excellent! The system we are already enjoying, from soft water showers to high quality drinking water at the sink (plumbed into the fridge, ice maker and dishwasher too!)Thrilled with the quality of service, product and pricing was better than compared companies!First time in awhile that I feel I got service and value while being left with a good overall feeling…Thank you for doing a wonderful job!Mike and Ann Thomasread more
Sally Hall
1708891220
It was great to reach someone on the phone first try (as several other companies I left messages with didn’t even call back) and schedule next day appt. The service technician (Joe - really seemed like a plumbing service expert) He explained everything and completely cleaned up from cutting into... the drywall. My first time using this family run company was a really good experience and I would choose them again.read more
Marchella DAntuono
1708366742
The absolute best customer service!! I needed them three times in the past 2 weeks as an emergency call and troubleshooting and they were right there for me! A great staff that is knowledgeable too.
nikki Stroud
1708189492
We had our well pipe burst on Wednesday after 6pm, panicking I didn’t know who to call, I searched in the area and found Certain Services. The after hours answering service was quick and extremely easy to talk to. Knowing it was valentines Day and most people are out, I didn’t expect a call so... quick from their technician. Brian was able to help me on the phone get my water turned off and told me his boots just needed tied and he would be right there. Shortly after, he showed up ready to work. It had already started to get dark so we knew time was limited. He was able find the issue, work fast, and unfortunately due to it being to dark he wasn’t able to finish that night. Thankfully he retuned first thing in the morning and fixed us right up! We are very impressed with his time, ability, and commitment to making sure this was taken care of and fast! If you need a service that has quality customer service, fair prices, and one of the best techs out in the field, I say give them a call because they made sure we were fully taken care of in an extremely vulnerable situation.read more