Local Florida Reviews

4.9

Based on 227 reviews

Richard Sellers

16:56 22 Nov 23

Fast, friendly, and professional

Robert Hayes

20:57 16 Nov 23

Excellent response time, efficient and proficient in making repairs. Our go to plumber for leaks, water conditioning, hot water heater. Highly recommend!Cody did an excellent job servicing our system. Punctual, efficient and very thorough.Very happy with Cody and Certain Services.

Kristy Miller

19:52 16 Nov 23

I called Certain Services the at 8am because we had no water. They came out the same day and had me up and running. The office staff was lovely and the service guys were great! Unlike most other service companies in Florida, they PROMISED they would be out that same day and even texted when they were on their way. Highly recommend !!!!!

Joseph Armstrong

15:43 14 Nov 23

Excellent response and professionalism, Certain repaired my well and gave a solution to another problem with my softener system. Great work and good communication. Go to company for water and well work.

Heidi Qualk

19:23 13 Nov 23

Our problem was solved quickly. Cody was great. He educated us on a few things since we are still in the learning process. Price was reasonable considering it was an emergency visit.

Barry Walsh

19:06 13 Nov 23

I had a toilet installed. The price was reasonable and the service technician was courteous, professional and thorough. Excellent service.

Wayne Sjostedt

17:29 01 Nov 23

Fast service- Honest people-Good products

Ken Stafford

20:36 27 Oct 23

Service was excellent. Very fair prices. Service man didn’t pressure me to buy any other parts, like I have had experience with other companies.HIGHLY recommend this company.Kenneth Stafford

Forrest Newstrom

11:01 27 Oct 23

At approximately 5:15 pm I turned on the water and got nothing. I checked the well pump breaker and everything else I knew to do but without success. I called Certain Services and told them my dilemma. They said a technician would contact me soon. I was a little skeptical that we would get someone this late in the day. 15 minutes later I got a call from Joe Puga of Certain Services. He asked me to check a few things so I wouldn’t have to pay a service charge for something minor. There was still no water. He stated that he would be there shortly. At approximately 6:10 pm Joe showed up. He looked at a couple of things and then determined that the well pump needed replaced. He explained the process and the price. He also stated that in a few rare cases the pump is stuck and needs a special technician to drill it out which would be more money. He wanted to make sure I knew everything upfront. He started working on the pull the pump and 15 minutes into it he said the pump is not stuck so we were good. It started getting dark but Joe kept going to get the pump replaced. After he finished we began talking about a whole home reverse osmosis system. He described to me how my system would be replaced and how the equipment would fit. He gave me an estimate and everything.I am very happy with the incredible service we received from Certain Services. Joe is a valuable asset to this company and is not only professional and highly skilled he very friendly and very pleasant to speak with. Big kudos to Certain Services on a job “well” done!

jarrol03

12:04 25 Oct 23

I am well pleased with their work and response.

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12:35 30 Sep 23

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Mike Guimond

15:53 26 Sep 23

We had an under sink R/O system installed. The technicians, Brian and Dillon, were professional and respectful. We also signed up for their maintenance plan and look forward to a good relationship moving forward.Mike and Pat G.

Gretchen Williams

14:17 18 Aug 23

We are so happy and excited that we found Certain Services, they are honest and prompt and always prefessional. Highly recommend to anyone looking for well service

suzy clark

20:31 12 Aug 23

UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him👍)Thanks for great work we’re in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call ☎️house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.

Joshua Kitchel

00:20 07 Aug 23

I have a very nice completely 100% custom built reverse osmosis filtration for my house in an area with very hard sulfuric water. I’ve had to make a few service calls just for maintenance but i had an issue with where my well draws from the ground out it my yard. The call I requested was given to a service tech named Joseph who has been here multiple times before. What i though whats going to be a huge job he made look SOOOO easy, like unreal how easy he made it look. He had it repaired an service in under 2 hours, and to top it off he held a conversation and was teaching me about my system well enough to keep me out there in the FL summer heat with him on my first day iff in over a week! So thats worth something alone! It was $400 but you get what you oay fir with this company. Good work isn’t cheap and cheap work isn’t good. I give this place a try 10 out of 10 across the board.

Lori Kanigowski

18:39 29 Jul 23

Can’t say enough! They’re there when you need them , good about letting you know when they’re coming and very professional.

Ken Stafford

12:37 27 Jul 23

Very polite, on time, fair price. Third time I have used them

Florida Bound

14:17 10 Jul 23

So hard in SW Florida to get a contractor to even call back. Certain Services was right there and came out when they said they would. Were on time. Fixed my irrigation pump. Was a simple fix. Even showed me how to do it myself in the future and gave me options for replacing the tank. The technition didn't try to upsell and get me to spend money. Gave me options and was excellent. Hard to find a company anymore that does the right thing. This company is the way to go for well pump needs. Very pleased.

Christine Obbo

12:43 05 Jul 23

prompt meticulous service and reasonable pricing

Sharon Barrow

13:43 22 Jun 23

my water system was not working well. I looked at very good reviews for Certain. The tech Joe came to check it out and then he gave me the cost. He cleaned everything and got the system working better than a lot of time He took my information and he will be bringing salt and checking over the system. Finally i have clear water. I am happy

Next Reviews

More Customer Reviews

Kurt Tellschow

"We are very pleased with the water treatment system Kurt Tellschowyou installed for us. From the beginning, Kelly arranged an appointment for Mark to visit our home and assist us with our water quality concerns. First, Mark analyzed our water quality and in a very simply and thorough way, described the problems in detail along with the options we had. From there we made an informed decision on what model fit our water needs and finances. The actual installation took place a few days later and was done very professionally and tidy. The technician explained how the equipment worked and answered all of my questions. The equipment has worked flawlessly, just as Mark said it would. Mark is due back in a few days to test our water again, to be sure it is calibrated perfectly. End of story. Thank you Certain Services for an outstanding experience and great water!"

Terry Tullman

"I was very happy with my experience from the initial call to and including writing the check. I was impressed with the accuracy of the time given for the arrival of the technician and his knowledge and efficiency in diagnosing the problem once he arrived. I was very pleased when he said he had a replacement pump on the truck and got to work immediately. I have worked in the plumbing supply business for over 40 years and am no stranger to actual plumbing installations. Cody was the consummate professional. He went about the pump replacement in an organized and expert manner. The bill was well within the range that I had surmised it would be. I will definitely call Certain for all my plumbing and water works needs with confidence."

Steve Howell

"Our experience was excellent. First of all, we got same day service! Nick was very professional. He was timely and got our system up and running correctly in no time. Most importantly to us during the pandemic, he respected our request to communicate via our cellphone. He did a great job explaining what the problem was, what he did to fix it, and the charges for the repair. Once again, Certain Services, Inc. has proven why they are our “go to” company for all things water related. Thanks for the great experience!"

Debbie Ruhstorfer

"You guys are tops in my book. Techs are knowledgeable and even take the time to explain what they are doing. I like the fact that your techs have experience with your company, not always someone new. There is value in longevity in business."

Local Info

Local EcoWater Systems Reviews in Port Charlotte Florida

Reverse osmosis water filter reviews, water softener reviews, & whole house water filter reviews

Certain Services, Inc. was founded in 2009 as a water treatment company offering the best commercial and residential water softeners, reverse osmosis systems, water filters, bottled water, and more for decades in the Port Charlotte area. We’ll give you a free water analysis and figure out the ideal water treatment system for your home or office application. We carry water softeners, filters, and RO systems from WaterCare, and have everything from high quality affordable options to the highest tech items that can connect via wifi. Read ecowater systems reviews and then give us a call for a free consultation today.

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Phone Number: (941) 300-1114
Hours: Hours: 8AM - 5PM M-F & Afterhours Emergency Service

About Port Charlotte Florida:
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Counties Port Charlotte is in/near:
Charlotte, Sarasota, Desoto and Lee Counties

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Port Charlotte, North Port, Punta Gorda, Englewood, Arcadia, Venice, Nokomis and Sarasota

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Frequently Asked EcoWater Questions:

Who make ecowater softeners?

(table)The Marmon group makes Ecowater softeners in the United States. The Marmon Group is an international company of over 180 autonomous manufacturing and service companies and a subsidiary of the Berkshire Hathaway Company.

Where are EcoWater softeners made?

EcoWater softeners are made in the USA and sold all over the world.

What countries does ecowater systems operate in?

Ecowater systems operates in the USA, Canada, Europe, China, & United Arab Emirates with more than 500 authorized EcoWater dealers worldwide.