If you need emergency service after hours, please call (941) 300-1114 to get in touch with our dispatch team.

(941) 300-1114

Local Florida Reviews

Based on 241 reviews
Chris Cary
Chris Cary
16:55 03 Apr 24
Where do I even begin. What a great experience with a family owned local company. I originally had big name water companies coming out but decided to take a chance on a local company that had a much superior product. Kelly set up my appointments and kept me informed throughout the whole process.... Trevor came out and spent time testing out our water and walked us through the products they offered being careful not to over sell us products we don’t need. There was absolutely no pressure in making a decision to “sign today or we can’t hold the price” like other competitors. Trevor gave us 60 days to think it over and we knew by the next day Certain was the company we wanted to work with. Brian came out to install our water softener and RO system and from start to finish worked with my wife and I to make sure everything was exactly what we wanted and even suggested tips and tricks for us. Brian took his time and kept his work area clean. Brian walked me through every step of the processes making sure I knew exactly what was going on. I am absolutely blown away that there are still local small businesses that go above and beyond and treat you like family still. I will be a long time customer now and recommending all my friends/family. Well done Certain! You have restored my faith in what true customer service should be like.read more
John Crabtree
John Crabtree
19:38 22 Mar 24
Highly recommend this company, Brian the technician did an Excellent job fixing are leak in the concrete wall. Thank you. Will highly recommend you to anyone for services. 3/18/24
suzy clark
suzy clark
20:32 13 Mar 24
UPDATE MARCH 12, 2024Today Mr Cody did wholehouse pipe chlorinationtreatment. Chlorine sits inpipes for six hours then weran all cold taps and outsidespigots for one minute asinstructed. Some black watercame out of the tap whereinitial odor was detected.No more odor, all is well... 👍Great Job once again Codythank you so much andCertainly Great Services!!(Last week cold water smellinglike sulphur.Cody came todiiscover source of odor,Water tested and determinedbacterial contamination likelydue to water sitting stagnantduring week of no power afterIan. Hydrogen peroxide treatmentToday Step one. Follow up next weekwhole house pipe chlorination.See above 👆).UPDATE AUGUST 9, 2023Joe came and did maintenance and annual exam on our sulfur blocking filter system flushed out jets with peroxide did great job very thorough brilliant professional and nice guy who likes dogs(our Lucy gave him👍)Thanks for great work we’re in good hands you guys came highly recommended by our neighbors on Cromey Rd.Christmas Eve 2022:Gary walked us through video call ☎️house full of sulfur gas had to resetand restart timers after poweroutage very brilliant guy got itall taken care of before guestsarrived. Thanks mucho!Mark and Cody took excellent careof our home and family. Provided anexpert professional evaluation ofour home’s urgent problem ofsulphur smell from faucets.Diagnosis was faulty filteringmaterial in sulphur blocker.Replaced bad material with highquality professional grade filterand chlorinated our pipes with great skill and expertise. These guys know what they are doing.Also great treatment from Kelly who manages this teamOur neighbors referred usto these guys and we will call themagain for any water or wellproblems. CERTAINLY thankfulfor your help.Clark FamilyNorth PortUpdate: We ran into anotherbig sulfur gas major stinko problemLate June. It was a real complexconundrum but Cody hung in there with us he took his time and put 110%effort into it and expertly brilliantly figured out and fixed what was wrong.Nick manned the “crisis line” over weekend providing support andgot us through till Monday morning.Certainly Great ServiceThanks mucho you guys.read more
Jeff Keyser
Jeff Keyser
13:25 12 Mar 24
Bill and his staff have always stepped up to the plate, built my new system, explained everything and now continues to provide exceptional monthly service. You provide excellent service here in Charlotte County and we appreciate it.
Stacey Little
Stacey Little
15:00 06 Mar 24
We had a great experience from start to finish. The entire staff is wonderful to work with and very knowledgeable on their products. Kelly was the first person I had contact with and she sent a very thorough email and went over a lot of things to get the ball rolling. Trevor came out and he did a... fantastic presentation and showing us how the system would improve our water. Dylan did an outstanding job on the installation! He made sure we were happy with the location of the system.It really shows how much pride everyone in the company takes in their work at Certain Services.I would highly recommend them to anyone looking for a water filtration system!Many Thanks!Stacey Lread more
Mike Thomas
Mike Thomas
14:42 01 Mar 24
When we wanted to add softened water and an RO system to our condo, we spoke with 3 possible companies. Trevor came to my place and checked the water quality, was timely, knowledgeable, informative and a pleasure to deal with.He arranged installation by Joe who was skilled, thoughtful, punctual,... clean, and most concerned about a neat and well run install. Joe was excellent! The system we are already enjoying, from soft water showers to high quality drinking water at the sink (plumbed into the fridge, ice maker and dishwasher too!)Thrilled with the quality of service, product and pricing was better than compared companies!First time in awhile that I feel I got service and value while being left with a good overall feeling…Thank you for doing a wonderful job!Mike and Ann Thomasread more
Sally Hall
Sally Hall
20:00 25 Feb 24
It was great to reach someone on the phone first try (as several other companies I left messages with didn’t even call back) and schedule next day appt. The service technician (Joe - really seemed like a plumbing service expert) He explained everything and completely cleaned up from cutting into... the drywall. My first time using this family run company was a really good experience and I would choose them again.read more
Marchella DAntuono
Marchella DAntuono
18:19 19 Feb 24
The absolute best customer service!! I needed them three times in the past 2 weeks as an emergency call and troubleshooting and they were right there for me! A great staff that is knowledgeable too.
nikki Stroud
nikki Stroud
17:04 17 Feb 24
We had our well pipe burst on Wednesday after 6pm, panicking I didn’t know who to call, I searched in the area and found Certain Services. The after hours answering service was quick and extremely easy to talk to. Knowing it was valentines Day and most people are out, I didn’t expect a call so... quick from their technician. Brian was able to help me on the phone get my water turned off and told me his boots just needed tied and he would be right there. Shortly after, he showed up ready to work. It had already started to get dark so we knew time was limited. He was able find the issue, work fast, and unfortunately due to it being to dark he wasn’t able to finish that night. Thankfully he retuned first thing in the morning and fixed us right up! We are very impressed with his time, ability, and commitment to making sure this was taken care of and fast! If you need a service that has quality customer service, fair prices, and one of the best techs out in the field, I say give them a call because they made sure we were fully taken care of in an extremely vulnerable situation.read more
Jacques Marseille
Jacques Marseille
21:49 30 Jan 24
Incredible service as always. Joe was prompt and efficient. I’ll always use certain services
02:09 27 Jan 24
Like always I have received excellent service, I will recommend to anyone needing your professional services.
R Dias
R Dias
15:23 26 Jan 24
Certain Services is excellent. Real value provided with superior water treatment systems, responsive customer service and post sales support always available by phone or email. Thank you Certain Services. All the best in 2024 and beyond.
Ken Robinson
Ken Robinson
16:10 08 Jan 24
Had Certain Services install 2under sink RO system in our home and are total pleased with their work. Very professional from start to finish.
Nathanaël Umuhoza
Nathanaël Umuhoza
09:19 08 Jan 24
Everything is 100%authentic he is very helpful and answers any questions about online trading I just made my 5th withdrawal and it is absolutely stunning and in great condition! Wonderful customer service! His customer service is beyond expectations! Contact him via: Facebook: Ethan Payne
... Email: ethanpayne700@gmail.com WhatsApp:+44 7862 075181read more
Beverly Asmutis
Beverly Asmutis
21:29 20 Dec 23
They came, they saw, they cleaned and inserted new water filters, exactly what they were hired to do; no fuss, no mess, no problems. They are on yearly call to continue their work at my house.
Kevin Setchell
Kevin Setchell
17:33 18 Dec 23
Great Job in the re-piping project! Took all my concerns and briefed the crew. Knocked it out like true professionals. "Certainly" recommend them!
John Parker
John Parker
16:45 15 Dec 23
Certain Services deserves 10 stars!!! Bill Certain did a very thorough job of testing our well water and explaining why a whole house reverse osmosis (RO) system was the best way to produce pure drinking water. Other companies just wanted to buy their water treatment systems, even if it left a... lot of total dissolved solids in our water. We are so happy with our new RO system, and the honesty, integrity, and professionalism of Bill Certain and his service and office teams! The "Certain Care" monthly service has given us peace of mind and is inexpensive compared with other companies. Certain Services is the BEST!read more
diana tapelt
diana tapelt
05:02 09 Dec 23
Got our RO system about two years ago and are very pleased with the system as well as the continued excellent service they provide. Certain Services is the best choice we made in upgrading our home since we moved in. Can’t recommend them enough.
Marsha B
Marsha B
14:49 05 Dec 23
This company —especially Joe—continuing to amaze and impress me!! Their commitment to their customers is unsurpassed, and the knowledge base they possess is stunning! I honestly have never had such quality service from any company before! Kudos to the team—-I am forever loyal!
Richard Sellers
Richard Sellers
16:56 22 Nov 23
Fast, friendly, and professional
Next Reviews

More Customer Reviews

Kurt Tellschow

"We are very pleased with the water treatment system Kurt Tellschowyou installed for us. From the beginning, Kelly arranged an appointment for Mark to visit our home and assist us with our water quality concerns. First, Mark analyzed our water quality and in a very simply and thorough way, described the problems in detail along with the options we had.  From there we made an informed decision on what model fit our water needs and finances. The actual installation took place a few days later and was done very professionally and tidy. The technician explained how the equipment worked and answered all of my questions. The equipment has worked flawlessly, just as Mark said it would. Mark is due back in a few days to test our water again, to be sure it is calibrated perfectly. End of story. Thank you Certain Services for an outstanding experience and great water!"

Terry Tullman

"I was very happy with my experience from the initial call to and including writing the check. I was impressed with the accuracy of the time given for the arrival of the technician and his knowledge and efficiency in diagnosing the problem once he arrived. I was very pleased when he said he had a replacement pump on the truck and got to work immediately. I have worked in the plumbing supply business for over 40 years and am no stranger to actual plumbing installations. Cody was the consummate professional. He went about the pump replacement in an organized and expert manner. The bill was well within the range that I had surmised it would be. I will definitely call Certain for all my plumbing and water works needs with confidence."

Steve Howell

"Our experience was excellent. First of all, we got same day service! Nick was very professional. He was timely and got our system up and running correctly in no time. Most importantly to us during the pandemic, he respected our request to communicate via our cellphone. He did a great job explaining what the problem was, what he did to fix it, and the charges for the repair. Once again, Certain Services, Inc. has proven why they are our “go to” company for all things water related. Thanks for the great experience!"

Debbie Ruhstorfer

"You guys are tops in my book. Techs are knowledgeable and even take the time to explain what they are doing.  I like the fact that your techs have experience with your company, not always someone new. There is value in longevity in business."

Local Info

Local EcoWater Systems Reviews in Port Charlotte Florida

Reverse osmosis water filter reviews, water softener reviews, & whole house water filter reviews

Certain Services, Inc. was founded in 2009 as a water treatment company offering the best commercial and residential water softeners, reverse osmosis systems, water filters, bottled water, and more for decades in the Port Charlotte area. We’ll give you a free water analysis and figure out the ideal water treatment system for your home or office application. We carry water softeners, filters, and RO systems from WaterCare, and have everything from high quality affordable options to the highest tech items that can connect via wifi. Read ecowater systems reviews and then give us a call for a free consultation today.

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Phone Number: (941) 300-1114
Hours: Hours: 8AM - 5PM M-F & Afterhours Emergency Service

About Port Charlotte Florida:


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Counties Port Charlotte is in/near:
Charlotte, Sarasota, Desoto and Lee Counties

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Frequently Asked EcoWater Questions:

Who make ecowater softeners?

(table)The Marmon group makes Ecowater softeners in the United States. The Marmon Group is an international company of over 180 autonomous manufacturing and service companies and a subsidiary of the Berkshire Hathaway Company.

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EcoWater softeners are made in the USA and sold all over the world.

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Ecowater systems operates in the USA, Canada, Europe, China, & United Arab Emirates with more than 500 authorized EcoWater dealers worldwide.