Local Florida Reviews
Next Reviews I was extremely pleased with the Certain Services technician and his approach and knowledge. He took the time to explain to me how the water treatment system operated and what needed to be done as regular maintenance. It is never a good experience to learn you are in need of a major component replacement, but the technician fully explained our options and the impact of our non-functioning water softener.We will be making a decision very soon on replacing the water softener and based upon our initial exposure, it will Certain Services who does the work.1/11/2022I have been extremely pleased with the service provided by Certain Services. I believe you provided the services we needed without trying to up-sale us and your service personnel have been professional and personable.I like the way you do business and in the future I will call Certain Services for our water and plumbing needs.09/21/2022I continue to be very pleased with Certain Services. Their field technicians are prompt, professional and courteous. Scheduling was convenient and seemed well managed. This company is great! they have come to our rescue on two occasions fitting us in when we didn’t have an appointment. and all of the staff we have dealt with have been awesome we highly recommend this business. I had water loss due to an issue with water treatment system. I called and got a service person here the same day. Cody arrived on time, he was knowledgeable, polite and informative. As a widow service people seem to see a mark. This did not seem to be the case. Cody made sure I saw and understood what was going on. Thank you From sales to installation the process was extremely efficient and easy. Lori my sales person was kind, informative and not pushy which is why I decided to purchase from Certain rather then the their competitors.Once we signed the agreement installation was setup for Two days later.Installation was easy and no hassle.My system was setup on the outside for easy access for when they come to maintain the unit and the reverse osmosis did not take up much room under my sink!Highly recommend the team at Certain! We are very pleased with our whole house RO System. The crew from Certain Services who installed the system were very knowledgeable and personable. They thoroughly explained the system to us upon completion. After buying my house I have used them on 4 different times. Each time they have fixed my system at a reasonable price. The service men are always friendly and do great work. They have my business I have had Certain Services for many years and have always had the most professional interactions and service provided for my house. I appreciate their promptness when there are issues, and there great customer service. Thank You! Certain came for an estimate very soon after my first call and gave me an estimate the same day, Joe replaced my faucets, repaired several items, and got my water system all in good shape. The price was great. I have already shared this with my neighbors and I have a few more items that I will be calling Certain for. GREAT COMPANY!!! We decided to purchase a whole house RO and after getting a referral from a friend and checking out Certain Services we decided to go forward with it. It's only been 2 days, but we love it. The install took about 6 hours and was completed with ease. Very professional plumbers that did the install. Joe explained everything once he was done and it was the best money spent in a long time. Professional from start to finish. Great communication, arrived on time, performed all requested repairs to my very high standards and didn't mess up my house. Very customer friendly technician, Joe Puda. I will use this company for all my future plumbing needs. Amazing company. Great communication from office and technician. Timely and very fair pricing. Have used for home and business needs. Highly recommend! We had a super experience with Certain Services, Inc this week. They sent a great tech, Brian, who worked quickly, efficiently to resolve our Remote Osmosis issues. Brian arrived on time, removed his shoes (without being asked)…all his tools & towels were clean, he left everything immaculate, They are now our ‘go to’ company for water issues. I feel bad that it took me so long to leave a review. I have been using Certain Water Services for years. When Mr Certain stops by to look at the problem and give an estimate you will be left with a good feeling. I always felt Bill gave me the best solution at a reasonable price to solve the problem. He just stayed on the problem at hand and never tried to up-sell me. I have used him to replace a well pump, install a new water softener and a new hot water tank. Give yourself a break and call an honest qualified person first! Certain Services is the best in the area for your water needs! Bill came to my home to test my water and tell me about different options for a whole home replacement system. He went above and beyond helping our family with a new system. The next week it was installed and my water is so much better than it was. I don't remember the names of the 2 technicians who installed it, but they were kind, informative, helpful, and answered all my questions. Thank you so much for everything Certain Services! Don't hesitate to call them for any water needs you may have! Brian was very professional and friendly.He did a pretty good job. Circuit breaker was shutting off electricity to the irrigation pump. I called Certain Services and a repairman came out the next day. He found the tank to be bad and replaced it. It now works better than it ever did. Always excellent service with very friendly and helpful staff. Prices are very reasonable and we've never been disappointed with any aspect of work done. Very highly recommended for all your water needs. Our well water was unusable. We had a water softener and aeration tank but the appliances, faucets and pipes were all corroded with minerals. The water was so salty that you could not even take a shower. We did some extensive research on water systems and had four companies give us estimate and tell us what we needed. Certain Services provided us with the most in-depth explanation of what the issues are with our well water and how it could be fixed. We decided to go with an entire home RO system. The system was installed by a very professional team that explained each component. They kept thing neat and tidy. They returned the following day to fix a few minor leaks. Our water is perfect. We are extremely happy with Certain Services and the water that we now have throughout our home. I highly recommend this company and the professionals that work there. Just had a whole house RO system put in and could not be more pleased. Took care of the smell and salt intrusion and replaced it with fresh good tasting water right out of the tap. Took a shower the next day and only had to lather up the wash cloth once as opposed to the 2 and three time that I previously had to. Did laundry and noticed I didn’t have to add vinegar to get rid of the funky smell in my laundry. Instillation was very professional, timely and informative. Joe explained the whole system and I took a video so we could remember everything if we had questions later. So thankful we choose Certain Services and look forward to our continued business relationship. Very professional, in and out very fast and on time. Nick left the job as he found it. ( except for the new pump) completely satisfied with the job.
"Hey Bill & Chris!
Regarding our service call yesterday, our overall experience was awesome. A personal call for service, with a technician arriving quickly!
Nick was very friendly, thorough and professional. Very quick with his diagnostics and repair. And, very reasonably priced! Every experience we’ve had with the Certain folks has been incredible, but each time you seem to go above and beyond the last. And, most importantly… perfect water!! Thank-you!" - Steve Donaldson